"Prompt action was observed when I report the issue of leaking AC. They installed a new ac in our room however when I ask them for a new plastic bag for my room coz the rubbish overflows, they weren’t able to give me one. Overall, very good same goes to the breakfast we availed, but next time how I wish got chorizo & salted fish. Heheh i just miss those."

"The hotel was fantastic and the staff was excellent. They was friendly and provided us with anything we needed. The only thing I struggled with was when I needed to shave as the lighting was greatest but the room light was decent."

"The staff was friendly and accommodating and very friendly The location is not a beach front but very good in terms of walking distance to the beach and the toktok Everything is working like elevator and the room is good the aircon works good The bed is also very good. I spelt a lot but it not like 5 star hotel but good for the quality and the value of what you paid"

"Few selections of breakfast, my request for preferred room was declined, no one accompany us to our room, to the point we almost got lost on the building maybe because were local thats why. but the rest is superb great location, clean rooms lots of foreigners"

"Only 10mins walk to D’mall. Private beach is 3mins walk but very wavy and dangerous. We spent most of the time in the pool it’s much safer and poolside bar was very nice and reasonable. The restaurant was very nice. Especially the dinner buffet!"

"The hotel's interior and rooms were spotless, but the pool wasn't quite as pristine as I've experienced elsewhere, like Crystal Sands. What really surprised me, though, was that I always travel with my own filtered shower head, and this is the first hotel in Southeast Asia where the filter remained completely clean and unchanged! The hotel's location is fantastic. The restaurant opens right onto White Beach, and this particular stretch has very little green algae. You can walk quite a way into the sea before encountering any, so the photos were all taken right outside the hotel. Staying here, there's no need to visit Puka Beach or venture out for island hopping. While it's a bit of a distance from the main dining areas on the island, transportation is super affordable; a trike ride is only 15-20 pesos per person, which is a steal. Plus, if you walk about 300 meters southeast from the hotel's roadside entrance, there's an amazing barbecue restaurant that's also very reasonably priced. Most of the hotel staff were very friendly and welcoming. However, I unfortunately experienced some blatant discrimination during dinner at the hotel. One particular staff member was incredibly deferential towards white guests. When we sat down and tried to get his attention, he indicated he needed to serve the white table first. Later, when we were ready to pay, another white table called him over, and he immediately left us waiting to finish serving them before returning to process our bill. There were no 'sorry's, no 'hello's, no basic courtesies whatsoever. I want to clarify that we are always polite guests; we tipped the luggage handlers, housekeeping, and massage ladies, so we're not ones to nitpick. This particular staff member wore a different uniform than the others – black – so I'm not sure if he was a supervisor or something else. From check-in to check-out, all the other staff were incredibly friendly, and we reciprocated, but he was the sole exception."

"Excellent"

"We had a wonderful stay at Hennan Lagoon Resort! The rooms were clean and comfortable, the pool was beautiful, and the staff were friendly and accommodating. Great location and perfect for a relaxing family vacation in Boracay. We truly enjoyed our stay and would definitely come back! ❤️"

"I lost a room card and had to pay 750 pesos for it. I just can't understand it — is this key card made of gold?"