Hotels Near Chapala Plaza in Ajijic

We stayed at Hotel HS Hottson in Chapala, Jalisco 1 week ago. To say it was a wonderful stay would be an understatement! Very clean room and common areas. Beautiful pool and absolutely amazing staff. The restaurant food was all superb. This place was a true hidden gem to my husband and I. GM Miguel always made his presence and took real pride in his hotel. We felt at home the entire stay. We will definitely be back and can't recommend it enough. PS Don't forget to unwind and get a relaxing massage at the spa!

Old world charm and lovely staff. Our experience here was exceptional. The rooms are so spacious and the beds are very comfortable. I highly recommend the Lakeview rooms with a balcony. Lovely place to watch the sunrise or sit in the sun and enjoy the stunning food. The food is excellent, too. The patio under the massive rubber tree is magical - especially at night. Paco the parrot is entertaining to say the least … especially his antics when his breakfast is late. Love the location - easy walk to the plaza and malacon, as well as cafes and boutiques We had such a memorable experience here. I don’t often return to the same place but La Nueva Posada is certainly an exception.

The front desk receptionist was incredibly rude to me and my children. We checked into a suite and two extra people were with us. They were not checking in, just waiting for their taxi to arrive. We dropped our bags off in the room and the receptionist called to ask if the extra people were staying. I said no, that they would be getting picked up soon, and that we were leaving right away to eat dinner anyway. She rudely told me they could stay for 30-40 minutes only. We left within 5 minutes of checking in since we had been traveling all day and were hungry. We came back over an hour later. We couldnt find the wifi info in the room so I sent my teen brother and two young kids to the front desk to ask. The receptionist thought it appropriate to tell the kids that the extra people, my teen brother being one of them, had stayed more time than allowed and we would be charged for their stay. It had been 20 minutes since we had returned from dinner. I immediately went downstairs to talk to a manager to which the receptionist said there wasn’t one on site, she could not provide a name, a number, or when they would be coming in, very dismissively. Absolutely nothing was resolved, we were not helped, the receptionist was very rude and unprofessional. Our guests were picked up exactly having spent 35 minutes total in our room, under the 40 minute maximum the receptionist deemed appropriate. Will never return here again and of all the hotels near the airport, I highly recommend you pick any other one.