Hotels Near Hot Springs (Aguas Calientes) in Aguas Calientes

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

A comfortable hotel very close to the station. We stayed here 1 night to visit Machu Picchu and it was perfect. The room had everything we needed to rest well before our hike and staff is very kind and attentive, especially Flor Condori of the reception. Since our stop was part of our honeymoon they left a very thoughtful surprise in our room. I would highly recommend this hotel for your visit to Machu Picchu!

There is a lot of choice in Aguas Calientes and I chose the Amakonkay Machu Picchu based on the location in Aguas Calientes and the price compared to other accommodation and it was a great little place to stay for three nights. The location is perfect with shops and restaurants nearby, the bus stop to Machu Picchu at the end of the alleyway and the main square just around the corner. It is a short walk from the train station and the hotel folks are waiting for you with your name on a board. A clean and comfortable room and I had some of the best nights sleep at the hotel while touring Peru. The breakfast was large and tasty with half a huge avocado, ham, cheese, scrambled egg, breads, juice, etc. and while in Peru the breakfasts here were some of the best. The staff were really friendly and helpful and given the location, price , rooms and breakfast this makes for a good base in Aguas Calientes.

We were very welcome and welcomed. The hotel is about 5 min walking from the train station. Easy access. The girl at the reception has served us with great sympathy and attention! He was early up for us to prepare a coffee.. simple but tasty! The room is simple.. But it's the necessary for the stay. Heat water shower and super comfortable bed. Quiet for a good night sleep. Far from the street muvuca. It was very kind of her to keep our bags while we went up to Machu Pichu. I recommend!

While the staff were pleasant and nice, the rooms themselves were filthy and not functional. The shower hot water did not work in my room nor my friends room which we would overlook if the rooms themselves were livable. Our room specifically was covered in bugs - on the ceilings, crawling on the floors, and all over our beds. When we asked if we could be moved to a different room (that was clean), we were not granted that request and instead a man with bug spray came to kill the bugs. So instead we had dead bugs that fell all over our items (which he did stay to clean without us asking, so we appreciate that), and afterwards you weren’t able to breathe in the room because of the chemicals. I understand that given the location of where we are (directly near Machu Picchu) that hotels will not be 5 star luxury stays like what we would find in the states, but I do feel like if these are the conditions the hotels are in there should at least be nets, screens on windows/doors, etc in order to attempt to try and prevent these types of things.

This hotel was a low quality experience and I do not recommend booking there. My room was not air conditioned. The window had no screen; so if you opened it to get air, you got the bonus of a large supply of unwelcome bugs and loud outside noises. The outside walls and windows were not insulated, so you were assaulted with loud noises from outside as well as nearby passing trains. The inside walls and doors were paper thin; so you could hear your neighbor’s conversations as well as involuntarily sharing in the audio of their TV watching. There was no chair in the room to sit and read; so I ended up in the lobby. The tap water is not safe to drink; so I got ripped off for $3 per bottle for water that cost 50 cents at a supermarket. The only free option was filtered water only available by the glass in the lobby 5 floors away from my room; not a viable option. The light in the room was dim. Finally, the bed was a narrow single bed of the kind I have not used since my college dormitory 50 years before. Altogether, an unpleasant experience.

Very nice and clean hotel in the centre of the city with a beautiful Mountain View!

Bed was really comfortable. Johan and Marie were so accommodating. We arrived in the evening after a long day of trekking and they got us to our rooms very quickly and understanding of how tired we were. The water was so loud being by the river at the end of rainy season that we were lulled to sleep both nights. All-natural sound machine. Hotel is close to everything. Rooms were clean and decorated uniquely. Breakfast in the morning was great, on top of the buffet Marie also scrambled eggs for anyone who requested. We had a great stay.

I received a room that was dirty and smelled musty. The hotel said that there were no other rooms available and that they had a special machine they could put in my room to remove the smell, but I would have to leave the room for a few hours. No one could explain to me what this machine actually did! After speaking to 4 different people, I was finally told that a suite was available, but I would have to pay approximately $500 per night extra to move. None of the staff their speaks English well so it was very difficult to explain that I should not have to pay extra. No one seemed to feel bad about giving us a smelly room and just said that it was very hot outside (as if that explained the situation). After a long days travel, we were exhausted and so I agreed and we moved into the suite. Then, that night, both my son and I got sick. We don't know if it was caused by the food in the hotel or something else. Regardless, I called the front desk at 11 pm and asked if they had any medicines. The man at the desk said that I could go into town to the pharmacy, but he did not know if it was open. I asked him if he could call the pharmacy to see if they were open. He did not speak English well and kept repeating that I should go to the pharmacy. He was entirely unhelpful! This hotel is beautiful and the suite was nice. But, the service is terrible. No one seems to know what is going on and not one person spoke English well. Breakfast was included in my rate, but the first day we were only offered a cold buffet. The second day were were given a menu to also order hot items. It turns out that they forgot to give us the menu or even tell us about the hot items the day before. No one apologized or made any effort to make up for the error. The staff just does not care if the guests have a good experience or not. This place is very expensive, and definitely not four or five star quality. Stay away!

The hotel is a budget hotel with general facilities. But the time is very good and the service is very good. The pick-up and drop-off are free and the service attitude is really good! Good value for money. I have set up their suite with an invincible terrace! The hotel has 24-hour hot tea, hot water and hot coffee at the front desk. You can drink it when you enter the door, which is very convenient!