Guest User
August 21, 2024
Our stay was absolutely disappointing. This was without a doubt the worst hotel I have ever stayed at. The experience was marked by a series of problems that completely compromised my stay. The main source of frustration was the constant noise from the nightclub inside the hotel, which was open from midnight to 5 am every night. The sound was so loud that it made it impossible to sleep. Despite repeated complaints, the reception was ineffective and did not take any action to resolve the situation. When we requested a room change, the reception constantly lied and showed no empathy whatsoever. The lack of communication and transparency was evident. In addition, the cleanliness of the rooms left a lot to be desired and the corridors were dirty. Also be aware that they do not give your change back when you pay the tourist tax! Our experience at the Hotel Prestige Agadir Boutique & SPA was disastrous and I would recommend that everyone avoid this hotel. The lack of comfort and the poor management of the noise problem made this the worst stay I have ever had. Avoid this hotel!
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