Loch Shiel Hotel

This establishment is well decorated and has very friendly staff. Our room was on the top floor and had everything for a comfortable night stay. We were unfortunate enough to have someone occupying one of the other rooms on our landing who was very inconsiderate when shutting the doors!! We ate at the hotel and the food was delicious.

We had an extremely disappointing experience at the restaurant of this hotel. Upon arriving, we were met with a shockingly rude and unwelcoming attitude from the lady behind the bar. Despite the hotel advertising takeaway options online, she dismissively told us to go elsewhere if we wanted takeaway food. Her tone was condescending and unnecessarily hostile, even though the restaurant was completely empty. Thankfully, there was a lovely younger English waitress who went out of her way to accommodate our dietary needs, offering to prepare a chicken salad that met our allergy requirements for takeaway. However, just as we thought the situation was being resolved, the rude lady came along stating that they could not accommodate us and insisted we go across the road. It felt as though she was deliberately making the process difficult and seemed more interested in turning us away than providing good service. The way she spoke to us was completely unprofessional & condescending. The experience left a sour taste, not because of the food, but because of the complete lack of professionalism and respect. We expected much more from a hotel restaurant, and sadly, this encounter really let the place down. I would not recommend anybody to eat here and it completely spoilt our last night on our family holiday.

Lovely hotel in a great location. Staff were very friendly. Room was spotless with a nice comfy bed. Breakfast was of a high standard.

Adequate.

Superb location, lovely rooms, great food and friendly team working there - what's not to like!

5 nights, days spent walking mostly

Great hotel and great food