Guest User
October 10, 2024
They are horrible , i can’t emphasize enough that no one should do business with them ,
They claimed there was an electrical issue with our room but wouldn’t let us even see the room . The truth is they booked our room to someone else and instead sent us to a “sister hotel” ( e-gold) that was in pretty bad shape , it smelled of mildew and all of the amenities they claimed to have were in the basement level , the outdoor pool was unusable , it was dirty and the water was a dark brown , basically a malaria trap.
Our room was dirty and smelled , there was no cable , the wifi worked at times but also at times did not work . The kitchen did not prepare most of the things on the menu , and we ordered from them they claimed it was a higher price than what was listed .A terrible experience , i do not recommend . I cannot emphasize it enough , do not do business with these people .