Emirates Palace Mandarin Oriental, Abu Dhabi

Прекрасный отель. Хороший пляж. Всё на высшем уровне

設施：齊全 衞生：乾淨 環境：特別美 服務：很熱情

設施：可以 衞生：可以 環境：很好 服務：很好

The kids had a lot of fun at the Kid Club ~ the hotel is very comfortable

This hotel seriously discriminates against customers with Chinese background. From the beginning of check-in, they did not receive the same welcome gift as other guests, nor did they explain the hotel facilities and restaurant reservation system. Everything must be discovered by yourself. What's even more funny is that when I checked in, I was told that the hotel was fully booked, so congratulations to me for upgrading my room. The double bed room I booked was successfully "upgraded" to a standard room. I was so angry that I refused directly. Then after two minutes, I said, congratulations on finding the last king-size bed room for me. I was speechless. . . Then I booked a restaurant to eat, and they put me at the table at the entrance of the restaurant. It was said that it was full. I called the manager directly, and then immediately said that there were four tables for me to choose from. I started scolding you, weren't you a minute ago? Did you say "full house"? The service is even worse. I have to wait 20 minutes to deliver anything to the room. It takes half an hour to send luggage. When I go to have breakfast, the manager nods and bows to white people, but turns a blind eye to Asian faces. Is this prosopagnosia? I rarely review hotels, but this time I couldn't stand it. When I checked out, I called their manager and started scolding him from all directions. I told him the truth, don't bully Chinese people just because they don't speak English. Hospitality etiquette and being at home are the most basic respect. I will never stay here again, but I hope this scolding can be a stepping stone for future Chinese people to stay here!

Gold! Luxurious! I'm glad I got to see it once as an experience.