Hotels Near Westwood Plaza in Abilene

The hotel was but really needs some overhaul to bring it up to speed. Upon entering we learned we had been bumped from a king to two queens.... not a deal breaker but we do enjoy snuggling in a large knd bed. Our reservation clearly stated king but the front desk said that they would have to charge an additional fee to move us to a king. Not worth it for a single night! The room was OK, but nothing outstanding. The bath was less than expected, with missing tiles, moldy caulking around the bathtub, and the cabinets in the bathroom looked pretty beat up... not sure someone hadn't taken a knife to it at some point. But the most disgusting item was the rusty door jamb... It really looked bad, and nothing a couple of coats of paint couldn't help. The beds were comfy and the water pressure was fine, and the breakfast bar was well stocked and actually surprisingly tasty. Would I stay here again? Not likely but it was fine for one night.

Very nice hotel with a pool ,& very clean . The outside sitting area has grlls for cooking & a tv very accommodating . But on different note I got 2 rooms both kings with pullout couches . Only to find out that the pullout couches don't pull out . So we had to make pallets for the kids , which I understand doesn't sound like a big deal but for the price I paid for the rooms it was very aggravating . Had I know about the couches I would of got rooms with 2 beds . So yes I'm a little frustrated . Wasn't offered a discount , nothing !!!

My family and I come to this hotel often at least 10 stays in the last 6 months. apon arrival we didn't even get greeted or welcomed by Aubrey who was more worried about his dog ,we asked if it was a service dog and was told it was a rescue dog,we have been told since we started staying here that they don't allow emotional support animals which my daughter has but the employees can have there dog at the hotel? We had to wait to get are room because it wasn't finished but on are mobile check in it said the keys were made ,the elevator wasn't working and no one called to let use know it was wasn't working and to add to it there was no coffee in the pot down stairs we asked if we could get a fresh pot and was told yes after waiting 15 min we got are keys to the room and went up around 2 and came back down around 3 and there was still no coffee or hot water in the pots,i told the next guy who was coming in for the front desk shift and he dropped everything before even clocking in to make us a fresh pot of coffee with a smile on his face and no hesitation and even told us sorry and even brought us up some cookies and a note thanking us for staying at the Fairfield inn I think this place needs more people like Juan and not the first guy on the am shift who was more worried about everything but us the guest.

overall a very nice place and location, clean rooms, friendly staff and fairly priced. my only problem was the lack of consistent wifi coverage due to where my room was located in conjunction with thier router. other than I would recommend to other to stay there

We had a great experience staying here (I was worried seeing some of the reviews). Stayed for several days. Always nice, friendly and helpful staff. Breakfast was good. Room was clean and comfortable. Great place to come and relax after helping family move. Great location for places to eat and shop. Will be staying here again when we are in the area.

Stayed here on a one-night business trip recently, it’s a good location close to Abilene Christian University, with some pretty strong dining options within a couple of miles (or one could drive 10 minutes to downtown and find some other really good options, too). Seems to be an older property with some roof damage from previous weather, and if your in-room fridge does not produce ice (like what happened with me), there are no icemakers except in the kitchen area, so desk staff will have to help you. I was very pleased that they were able to check me in hour early, but I was not pleased that within 30 seconds into my room, a housekeeper barged in without knocking, because she wasn’t finished cleaning my room yet. I didn’t make a big deal of it, but the kitchen trash remained unemptied, and the bathroom counter was a little bit messy. After my first four hours, my freezer still had not produced any ice, so I took the ice tray down to the front desk to request some ice, and the clerk behind the desk asked me in a very condescending way, “well, did you turn the icemaker on?“ I won’t type how I responded, but she very quickly got me ice from kitchen. Still, this is a very good location away from the downtown area, and let’s face it… Some of the other lodging options closer to downtown are pretty sketchy. This place is quiet, you’re within walking distance of a Hooters (which is actually one of the nicer ones I’ve ever been in), and you’re a very short drive from a lot of other food options. I will definitely stay here again.

Our room was clean and mostly quiet but we could hear the TV from the room next door. Basically appeared to be a new hotel. The pool was stated to be heated but it sure did not feel very warm. Check in was fast and friendly with many choices offered for where to dine. The only knock is the breakfast area is quite small and when it was busy people waiting for their waffles blocked access to the rest of the breakfast wall. If we find ourselves back in Abilene we would stay here again.