Hotels Near ETS BAIKRO ABOBO MARLEY in Abidjan

In general, the hotel is good, but since I came to the hotel late, I couldn't find anyone at first, the taxi driver helped me and the hotel manager came.

Although only short, we really enjoyed our stay here. We arrived late on a Thursday night and checked out on the Saturday morning. Staff spoke wonderful English and were very accommodating of all our needs. On the first night I felt terrible as I went back to reception at least four times to ask for different things (a second towel, water etc) (eek!). The room, although small, was very clean and the air-conditioning worked well. Breakfast was selected the night before, based on about three or four different selections: what we’d like and what time we’d like it. Choices were generally an omelette, pastries, or local dishes with meat. We opted for the basic pastries each morning, though no butter or spreads accompanied them. Otherwise, the bread was very fresh! We also had freshly squeezed juices with our breakfast and they were great! Our stay was incredibly quiet and we slept very well on both nights, partly as I don’t think there were many people staying there at the time. The bed was also super comfortable, though perhaps not to everyone’s liking as the mattress was quite hard (which I love). The only real drawback to our stay is just how far away from everything the hotel is (and maybe also the very dim lighting in the room, as others have commented). That being said, it’s a very local area and a great opportunity to explore away from the tourist sites. As we were to depart the Ivory Coast in a few days and needed Covid tests, staff were very generous in printing out documentation for us upon check out (thank you again!). We’d definitely stay again :)

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

The staff of the hotel are very friendly specially LAETICIA WHO HAS THE HIGHEST LEVEL OF HOSPITALITY SHE IS REALLY HELPFUL AND VERY KIND ALSO HAS SMILY FACE SHE MADE ME FEEL I AM STAYING AT HOME THANK YOU LAETICIA GOOD JOB AND WELL DONE I wish you all the best

A little disappointed with a 5-star hotel, but generally , the gym is small, the pool is also, the room facilities are not enough.

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.

Excellent 3-star hotel, with an enticing value for money ratio. The hotel premises are situated in a highly strategic position, not far from the airport (current fare by taxi 3000 FCFA max.) and really close to the lively areas of Marcory/Zone 4C and Koumassi. Both the PRIMA and Cap Sud shopping centres are within walking distance. Rooms are clean, quiet and comfy, completely aligned with the usual Ibis standards. Very good A/C. Powerful free WiFi. Local and international TV chains available, also in English language. A well kept medium-size outdoor swimming pool is available (hotel guests only), as well as a restaurant and a 24/24, 7/7 bar. Staff are polite, friendly and ready to help whenever needed. Throughout our stay my family and I felt very safe thanks to the effective security measures in place. Covid-19 prevention and protection protocols fully applied. This hotel has definitely become the basis for our future stays in Abidjan!

Very close to the airport, very convenient