Hot Springs Hotels in Tochigi Prefecture, Japan

The room was very clean and comfortable. There were many types of hot springs, and the hot springs were available for long hours, which was very convenient. The dinner and breakfast were beautifully prepared, and I was able to check the menu while savoring each dish. It was delicious. The hotel had many young staff members, all of whom were always smiling and spoke beautiful Japanese, which was wonderful. I hope to stay again soon.

I had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.

4.5 stars!  Property is older but extremely well maintained.  The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair!  Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths.  Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba.  Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult.  However, would overwhelmingly recommend Nikko Senhime Monogatari!

The bus goes from the station right to the hotel. Hotel is very family oriented - there were a lot big of families with children and also young couples. Onsen is spacious and has a sauna. Unfortunately it’s not tattoo friendly so my friend wasn’t able to enjoy the hot springs. Hotel has private onsen but it was fully booked. The hotel room was in Japanese style and had a small balcony

I went to the hotel's massage service. It was the worst massage. She didn't intend to massage, just rubbing and rubbing. And it's very light The masseuse seems to be a Chinese. She can't communicate in Japanese as well. Can speak a little, which can't hear at all And it's not a massage She like not a massage The massage room is not clean. The pillow that used to put on the face to the hole has a very bad saliva smell. The massage rapist of a 4-star hotel should choose better. criticism about this one. In other parts of this hotel Very much. Both the service of the hotel staff is excellent, the hotel is beautiful, the outdoor onsen view is very beautiful. Excellent food, luxurious and delicious Breakfast and dinner are a buffet menu. And everything is delicious. The room is clean. There is a shuttle from the train station.

The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌... Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit? We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.

和輕井澤那家很像，客室超大，一整面玻璃窗外就是森林，像住進樹屋裡。 🍣 餐食：延續FuFu傳統，當地新鮮食材，健康美味。早餐可選日式/西式，晚餐可選懷石/鐵板燒。 ♨️ 温泉：除了客房私湯，還有大温泉！男女分時切換，晚上九點去，一個人承包整個大浴池，安靜得衹聽得到風聲。 💡 服務：用餐時會主動問行程，給路線建議和實用tips，貼心又恰到好處。 [地理位置：離開輪王寺，神橋，東照宮都挺近的，步行可達。

The accommodation is excellent! It might be a bit far from the station, but the atmosphere is great, the floor heating is cozy, and it's very private. The facilities are fully equipped. We really love this brand.

It’s been such a nice stay, the room is large and clean, the traditional decor is perfectly introduced into the vibe of Nikko. The dinner and breakfast were perfectly served. Plus, they have a very nice souvenir shop on the first floor, bought a few socks there. Finally, the onsen was brilliant, also large room and a small onsen outside on a balcony. I regret staying only for one night.

Each of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.