Hot Springs Hotels in Nagasaki Prefecture, Japan

"Very nice onsen hotel, onsen with good view but specific time period for male and female to use the pool with view at 11 floor. My dinner timing slot was specified to be  at 7:30-9pm but when a go in at 7:30pm sharp most other guests are already inside. At 8:30pm food are already gone!"

"I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset."

"If you wish to visit Huis Ten Bosch and stay there overnight, I would highly recommend this hotel. It is walking distance from the Huis Ten Bosch train station and to the theme park. You can arrive in the morning, store your luggage, enter the theme park and spend the whole day there before checking in at night. The room is spacious and clean for me. However, I would say that there are no walking distance convenience stores if you are feeling hungry at night and wish to have some food or snacks. I only stayed there for one night and for the price I paid, I am satisfied with my stay there."

"I booked two rooms with my parents, a family of four. They were on the second and third floors. The receptionist took our passports and registered but ignored us. No one helped me move my luggage. Because there is no elevator, especially since the two elderly people are over 80 years old, they didn't ask us. They didn't greet us when they saw us in the morning, which is a downgrade in service in a Japanese hotel. There are two bathing areas. There are several corridors in the main building, where there is a small outdoor area. No bath towels are provided. We ate in the room at night, which is more private, but the meals for the two days were average, especially the second day, which was cold food. There is a shuttle bus every hour, and it costs about 2,000 yen to take a taxi back. The view outside the window is good and the room is very spacious, which is an advantage."

"I didn't know it happened because it was impossible when I asked, but it was an ocean view room. Thanks to that, I was able to have a refreshing morning. The room was clean, although it was undeniably old. The food was a buffet style in the morning and evening, but all were delicious. I liked it so much that I stayed with my husband and wife this time, but next time I would like to take all my children and grandchildren to disturb you!"

"It's located on a pretty steep hill, and there isn't much commercial activity around. You'll need to take a bus to get into the city center. There's a bus stop right outside the hotel, conveniently named after the hotel itself. Make sure you get off at that stop; getting off even one or two stops earlier will mean a steep climb. It's not far from the summit of Mount Inasa, and there's a direct bus. If you miss the bus after enjoying the night view, a taxi back to the hotel is only about a 5-minute ride and reasonably priced. The hotel's own free rooftop observation deck is absolutely amazing, and enjoying a drink and the night view in the lounge is also very pleasant. There's a shuttle bus service from the hotel to Nagasaki Station. There's also a hot spring (onsen)."

"The hotel is standing on the hill looking down Sasebo harbor. You can see the islands in Saikai National Park depends on the room direction. They have a big bath and the private bath both. Driving up the hill may be a little challenging because the road is narrow and winding. Hotel stuffs are very polite and helpful. Breath taking view with a hotel pool where people use for the wedding reception. Just another beauty of Japan."

"Beautiful and luxurious ryokan well situated a short walk from town and the popular attractions. The breakfast was excellent and the staff were kind and attentive. The beds were very comfortable and our entire stay was wonderful. Would definitely stay here again."