Hot Springs Hotels in Nagano Prefecture, Japan

The hotel's West Wing is the closest to the JR station and the outlet mall. I stayed for 3 days and didn't even use the hotel's free shuttle bus once. The room had a balcony, which made it airier and more comfortable – it felt like sleeping in a forest, and I had great sleep every night. Breakfast is served at two different locations, both good. The Western-style buffet offers a full range of choices, and there's also a Japanese breakfast option that costs about 1100 yen extra per person, which is very healthy and more refined.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

It was the first night of my entire trip—and also the most expensive one. But it was absolutely worth it! Lake Suwa was right in front of the hotel. If you take the train, it might be a bit of a walk, but since I drove, the location was perfect. The hotel was incredibly spacious, and the onsen was lovely. Dinner (a full course meal) was exceptional, and breakfast was just as impressive—absolutely delicious! One thing I still wonder about: what were those insects outside the window at night? They clung to the glass, and I was afraid they might get inside. Thankfully, the window seals were excellent, so none of them made it indoors. Only the outdoor bath had a few, which was understandable. I truly hope I can go back again—with my mom next time!

room was very spacious and bed was comfortable. very clean and quiet. comfy bed with firm and soft pillow availability. onsen and gym are available as well. drying room for ski equipment and playroom for kids. service was very responsive and speaks english well enough to understand request. location is near to ski resort but very much away from anything else if you are not driving. their shuttle bus to train station only operates 3 times a day in the morning and afternoon. and there are only 2 food restaurant unless you cab out. nothing much to do in the evening and night. decent food and ambience. breakfast options are same everyday but variety was okay.

The hotel looks old and isn't particularly striking from the street. However, the Japanese are incredibly meticulous with cleaning, so it's impeccably clean inside. The location is also super convenient (there's a great ramen place in the next building). You'll even find some retro features, like a two-handle faucet and an old TV – very authentic. My only minor complaint is that I couldn't get the air conditioning to cool, only to heat.

This is the best choice if the kids want to ski and the adults want a place to wander around! We can relax in the hot springs, stroll around the outlets, and the kids can ski to their hearts' content. We can also drive to the Karuizawa shopping street for a leisurely walk. It's an effortless trip, perfect!

Considering the price, I can only give it full marks. A bathtub is a must-have for me, so getting two nights for just over 400 yen (which is incredibly cheap) was a great deal. The tub is small, fitting a maximum of three people, but during off-peak hours, you can have it all to yourself. It's very close to Nagano Station, right across from the exit. You can walk to Zenko-ji Temple. Taking the JR train to Ueda to see things related to Sanada Yukimura is also very convenient. The only downside was seeing a notice that a lost room key would cost 9,000 yen – that's almost as much as the two-night stay itself...!

We stayed for 3 nights with meals included. The buffet offered slight variations each day, especially with the tempura and sushi ingredients, soups, and cake selections. Everything was delicious, and we never got bored. Since we opted out of daily cleaning for our multi-night stay, we received a 1000 yen voucher for the hotel shop each time, which was a nice bonus during the busy season. The hotel layout was compact and well-organized. It was easy to get around from the ski locker to the public bath, restaurant, and front desk, making for a very comfortable stay. The only minor issue was the towels. We only received exactly enough bath and face towels for the number of guests. If you use one as a hand towel, you quickly run out, especially on a multi-night stay. I wish they had provided a few extra.

I stayed in a twin room on September 1, 2025. It was very busy with tourists, and the front desk was congested. The food buffet was more about quantity than quality, so I ended up overeating. I could hear the movement of guests on the floor above me and the sound of water leaking from the drain pipes. Water was leaking from the floor of the unit bathroom. The toilet was child-sized, and the hot water was a little hot, but I would definitely stay here again.

This hotel offers convenient ski-in/ski-out access, perfect for skiers. The open-air onsen is fantastic; a soak after a day on the slopes really helps to relieve fatigue! The room was spacious, but unfortunately, the central air conditioning meant guests couldn't adjust the room temperature, making it a bit too warm. The buffet breakfast and dinner, especially the Japanese food, were decent, but the Western options were just average. Overall, it was okay.