Hot Springs Hotels in Nagano Prefecture, Japan

Traveling with two others, we booked the West Wing for its convenient location. It's a cabin in the woods, and the scenery is absolutely breathtaking. Waking up in the forest, with few people around and fresh air, felt like having the whole beautiful landscape to ourselves – truly amazing! However, the bathroom facilities are quite old, and showering wasn't very convenient. If you're visiting in winter, definitely book a room with air conditioning; just having heating might not be enough, as it could still get cold. For getting around, the hotel offers a shuttle bus with three routes: one to the outlet mall, one that goes back and forth between the cabins and the main hotel building, and another route that I haven't tried yet (haha). If you're unsure about anything, you can always ask the front desk. I would definitely consider staying here again on my next trip to Karuizawa!

We loved it here. It was our second short stay and this time we had a twin room. The room was very spacious, which we appreciate as many rooms in Japan are fairly small. The little onsen is perfect for getting a deep cleanse after travels. The staff is absolutely amazing and the highlight of this hotel

The hotel is brand new. The room is lovely and so spacious! The bed was huge and it was comfortable, we all slept well every night. Staff were courteous and attentive. We really enjoyed our stay here. The hotel location is also perfect, right on old karuizawa ginza street with many food and shopping options nearby during the day. The breakfast options were very limited and the food was the same every day, so I found it a challenge to feed my toddler. Basic food items like cereal and slice bread were not available. The fruit options were also limited and not the most child friendly e.g. pineapple, grapefruit and grapes. Also, the rooms are not made every day but you can request for the staff to clean and make the room. Overall we still had a great stay and hope to visit again soon.

This is our first time to ski Japan.  This hotel was located perfectly with great access to some super beginning facilities.  Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment.  My wife and I and eight year-old daughter had a great time  you so much for the great experience and all the hospitality  Perfect Stay. 100%!!!

I stayed in a twin room on September 1, 2025. It was very busy with tourists, and the front desk was congested. The food buffet was more about quantity than quality, so I ended up overeating. I could hear the movement of guests on the floor above me and the sound of water leaking from the drain pipes. Water was leaking from the floor of the unit bathroom. The toilet was child-sized, and the hot water was a little hot, but I would definitely stay here again.

As a loyal Dormy Inn guest, it's my top choice for winter trips. I stayed for three nights, and even though I was worried it might be a bit old since it's been open for a while, it wasn't at all – very clean. For about 250 per person, to get a hotel with a hot spring, sauna, ramen, and massage chairs – what more could you ask for?! You don't have to book breakfast; there's a 7-Eleven next door and a Starbucks across the street. When I pushed open the door to the outdoor bath, it was snowing heavily – a beautiful moment added to life!

The baths were amazing! It's fun to visit the outdoor baths in Nozawa Onsen, but if you want to relax in the water, the baths at the inn were great. They were made of wood, had a nice atmosphere, and were kept clean. The food was also amazing. There was a separate dining room, and we enjoyed our meals in a relaxed atmosphere.

The hotel service was excellent. A very experienced gentleman greeted me upon check-in. Although we didn't speak the language, I learned about all the hotel's information and facilities. The free public onsen is open 24 hours, and they even reminded me of the changed breakfast hours. I also managed to book a private onsen room with them. We checked in on a Monday, and the hotel wasn't crowded, so booking a private onsen room was easy. A 45-minute session cost only 1000 yen, which was very friendly to hotel guests. Furthermore, we arrived very late, and the hotel had already turned down the bed, which was fantastic! 👍🏻 I barely had to unpack anything; after changing and soaking in the onsen, I could seamlessly transition to sleep. This was my best night in Japan! 😆😆 (Except for the slight woody smell from the wooden room, which I found a little unusual)

You can see the hotel from the highway before you even exit, and it's super quick to get to. The parking lot is huge and very convenient. There's a supermarket and a drug store nearby. The room was also very spacious with great views of the mountains. I'll definitely choose this hotel again next time I'm in Nagano.

DO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).  It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.  When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else. The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.