Hot Springs Hotels in Kumamoto Prefecture, Japan

The photos I saw when I booked this hot spring ryokan online seemed like nothing, but when I came here it was two completely different views. The hot spring in the room is very comfortable, the room is very clean, the environment is very quiet. This time it was one stay and two meals, the food was delicious, you can see the attentiveness of this hot spring inn, each food is small and tastes good. The staff who checked us in was very attentive and explained very clearly, the service was very good. The attitude of the restaurant's staff is also 10% satisfactory. I want this hostel from Aso Volcano, definitely a good choice. 

Highly recommended! Great value for money, the whole hotel has a super cozy vibe. It's right near the train station, which is really convenient. Too bad it rained this time, but I'm looking forward to coming back again!

It was actually pretty good, not as bad as some of the Google Maps reviews suggest! Our triple room was huge; we could easily open three suitcases and still had a sofa area to relax. The room was clean, even the AC vents in the bathroom were dust-free. All the toiletries were provided. They have a karaoke room, a common lounge for reading, a gym, a ping-pong table, a walking track, and massage chairs. After dinner, I even went to burn off some calories by playing ping-pong. There's an onsen with a public bath and six private onsen rooms, all free and available all night without booking! The front desk staff were polite and friendly, and they communicated well in English. Even though there were three tour buses full of Thai and Korean tourists, it wasn't chaotic at all. For dinner, the all-you-can-eat crab wasn't huge, but it certainly wasn't tiny and meatless. And there was a wide selection of free alcoholic drinks, so it's probably a drinker's paradise!

Our ryokan stay was overall a really enjoyable experience. The room and view were amazing, we booked one of the newly built room types, which leaned more towards a modern Western-style design while still keeping the ryokan atmosphere. The room was beautiful, and comfortable. Amenities were thoughtfully provided, and we were pleasantly surprised by the complimentary minibar with a variety of drinks, crafted drip coffee bags, and even in-room draft beer, which was a huge plus for us. The meals exceeded our expectations as well. Portions were very generous and everything we had was goo, making both dinner and breakfast a highlight of the stay. The in-room onsen did have a slightly unusual smell, which is probably due to the natural mineral content of the hot spring water, though it may take some getting used to. The main downside, which we were already aware of before booking, was the location. The ryokan is about 30–40 minutes from Kurokawa Onsen Village, and there is only one shuttle service timing per day. This made our schedule quite restricted, so it would be much better if they could offer more shuttle time options for guests. As for the service, the staff were generally friendly and helpful despite the language barrier. Only one of the staff members spoke English clearly enough for easy communication, but everyone still tried their best to assist us.

Really nice place to stay in, exclusive experience, you don’t really need to do any onsen hoping if you stay here, one private onsen booking per day which means 2 booking for one night stay and you have got guest only public onsen which alternate each day. They were kind enough to accommodate our vegetarian diet even though they weren’t too happy about that because they had to change their whole menu, so I would suggest checking with them before making the booking. Overall, definitely worth it.

We absolutely like the hotel for its location, convenience and privacy! It’s right beside the Kumamoto station which makes travelling convenient. We rent a car and there’s an affiliated parking lot reserved exclusively for hotel guests. Instead of the standard parking rate, we paid a discounted rate for parking. The hotel is located above Amu Plaza and only guests have access to the hotel levels. If you are into shopping, just take a lift down and you can visit the major stores like Uniqlo and GU. The room was so cosy, spacious for two person with toiletries provided. Bed was super comfortable! There’s also a public bath and a gym room available. Laundry room is also available at specific floors.

Traveling as a family of four, we booked this inn primarily for its private onsen, and the experience far exceeded our expectations. The inn boasts 8 private baths, so there's no need to rush or share – you can soak whenever you like, which is especially convenient for families traveling with seniors. We took turns trying out several different styles, both open-air and indoor. After soaking, our skin felt incredibly smooth. The sound of the stream in the valley and the birdsong was incredibly therapeutic. The stay included two meals, dinner and breakfast. The Bungo beef BBQ for dinner was substantial, and the elders thoroughly enjoyed it. The onsen egg and local miso soup for breakfast were also very authentic. It's about a 3-hour bus ride from Fukuoka; the mountain roads are winding but offer beautiful scenery. Our whole family unanimously rated it highly. This night at Kurokawa Onsen was the most relaxing part of our trip. It's perfect for families who want a quiet hot spring experience without being disturbed.

The whole experience was fantastic! The inn lives up to its name, surrounded by mountains and forests, with the sound of the river and the aroma of burning longan wood, taking the sensory experience to another level! Every service was incredibly attentive! Unfortunately, I couldn't eat much, but both dinner and breakfast were absolutely delicious! After a hot spring bath, you absolutely must try the Kurokawa milk and coffee milk! It was superb and so enjoyable! The only downside is that it's a bit far from town, but having the shuttle service is really great! I'll definitely visit again if I get the chance, and staying for a few nights would be even more enjoyable!

I arrived a little early, but I was happy to check in. It was a very smiling response from the pick-up to the guide to the room. The meal also used plenty of local ingredients, and it was especially delicious that the vegetables picked at the home farm were impressed. The staff seemed to be foreign, but I thought Japanese was good and very smiling and wonderful.

It was raining when we arrived, so we skipped our planned itinerary and checked into the hotel early. Turns out, it was a smart decision! We got to quietly enjoy the hotel's facilities. The staff saw us parking and immediately came over to help with our luggage; we just handed them the car keys. We were able to go explore before check-in time. When it was time to enter our room, our luggage was already neatly placed inside. The hotel staff were incredibly professional, explaining all the onsen facilities, dinner, and breakfast arrangements. They even had staff who spoke English, so communication was never an issue. On the second day, it was pouring rain, and they still helped us with umbrellas and saw us off to the car. Because of the heavy rain and poor visibility, along with a narrow exit and oncoming traffic, a staff member proactively offered to switch with me and move the car to a more suitable spot. I'm very grateful for that. If I had one piece of feedback, it would be that the food taste might not suit everyone's palate. We ended up having some waste. I hope the hotel can create some dishes that appeal to a broader taste. Oh, and the dessert shop at the hotel entrance has delicious treats and good value for money. Highly recommend!