Hot Springs Hotels in Taiwan, China
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Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 61.1% of visitors choose this area
AAnonymous User 2025.10.31
We, two adults and one child (6 years old), stayed in a city view double room on the 15th floor. Here are our thoughts:
1) The room was a bit small... there wasn't much floor space. After putting down two suitcases, there was hardly any room to walk around.
2) The bathroom door, when opening and closing, and the glass shower door made quite a loud scraping noise. If you needed to use the restroom at night, it would definitely wake up others in the room.
3) The area under the bed wasn't thoroughly cleaned; there was a visible layer of dust.
4) The in-room hot spring tub had a slight hint of moss (not very obvious).
The hot spring facilities on the 3rd floor, however, were excellent and great for kids. There's also a swimming pool. We happened to visit during the rainy season, so we were very glad to have indoor hot springs where our child could play.
The location is fantastic. We didn't purchase breakfast vouchers, and there are many eateries nearby. There's a Starbucks next door, and the bread from the bakery downstairs at the Garmalan Hotel is delicious.
Overall, it offers good value for money. Housekeeping changed towels and replenished drinks and cookies daily. Aside from being slightly a bit dated, everything else was generally okay.
495 reviews
8.9/10
Price from
TRY 3,573
per night
Hotel near Chihpen Hot Springs,Taitung 9.1% of visitors choose this area
CChoi 2025.03.28
A famous hot spring hotel in Zhiben Hot Spring District, it has a beautiful environment and is large, with many hot spring pools for you to soak in. The room was clean and tidy, and the breakfast buffet was quite rich. It is also convenient to buy drinks and snacks near 7-11.
Good
153 reviews
9.1/10
Price from
TRY 3,316
per night
Hotel near Sun Moon Lake Water Pier,Nantou 76.9% of visitors choose this area
JJonathan Maung 2025.09.29
They had great variety of breakfast options, i'd give 4.5/5. Their indoor hot spring bathtub was amazing 5/5. Room was spacious and clean. Gym equipments could do much much better given that the rest of the hotel facilities are very good. for gym 1/5. Location was good, just 5 minutes walk from bus station. 10-15 minutes walk from restaurants. They offer bike rentals aswell. Overall had a pleasant experience.
161 reviews
8.8/10
Price from
TRY 5,109
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 61.1% of visitors choose this area
Ppiyaeric chen 2025.12.21
This seems to be a fairly new hot spring hotel. The overall vibe is simple and stylish, and the staff are very Taiwanese-style warm and attentive, which makes traveling back home feel really relaxing. The only downside is that the room is quite small, but land prices in this hot spring town are probably high, so it’s understandable. The breakfast is rich and delicious. I’d definitely stay here again next time.
Very Good
803 reviews
9.2/10
Price from
TRY 4,574
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 61.1% of visitors choose this area
GGuest User 2025.12.26
Definitely a thumbs up! It would be even better with a small table.
Good
47 reviews
9.1/10
Price from
TRY 1,170
per night
Hotel near Beitou Hot Spring Area,Taipei 6.5% of visitors choose this area
AAsther26 2025.11.09
We had a wonderful stay at Beitou Hot Spring Resort! It was perfect for a relaxing couple retreat — the private room with hot spring bath, sauna, and steam room made it extra special. Everything was clean and comfortable. Thank you for the free upgrade, it really made our stay even more enjoyable! Highly recommended for anyone looking for a peaceful getaway in Beitou.
457 reviews
8.9/10
Price from
TRY 5,882
per night
Hotel near Sun Moon Lake Ita Thao Wharf Market Place,Nantou 1.7% of visitors choose this area
EEric_2023 2025.12.16
The service staff are very friendly and welcoming. The location is super convenient, right outside the door is the Ita Thao shopping street. The food at the Chinese restaurant is high quality, and the prices are very reasonable. While the buffet doesn't have a huge selection, the items are refined and well above average. The room cleanliness is excellent, and the bed is just the right softness, making for a very comfortable sleep. The room comes with a hot spring tub, and the water pressure is good, so it fills up quickly without a long wait. The food and cocktails at the ground floor bar are also professionally made (the ¥300 discount for guests on cocktails is a nice touch!). This is a hotel I would definitely bring my family and friends back to enjoy again! Highly recommended!
Outstanding
239 reviews
9.5/10
Price from
TRY 9,003
per night
Hotel near Chihpen Hot Springs,Taitung 9.1% of visitors choose this area
NNelson Arsenelk 2023.11.28
Location was 8min drive from station.
It was the newest and most modern hotel in zhiben I feel. It could be 5star standards.
The hotel comes with the hot spring which was a really good highlight of trip. I try hot spring in zhiben out in town and it wasn’t better than the hotel’s. That’s how nice it was.
Breakfast was repetitive. Can be improved with more varieties for consecutive days.
Room was perfect. Clean, big and comfortable bed.
This is my first and only choice to stay in zhiben.
Very Good
547 reviews
9.2/10
Price from
TRY 2,995
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 61.1% of visitors choose this area
JJk717 2026.01.04
The room and check-in process were pretty decent; the room was well-maintained. However, the quality of the afternoon tea and late-night snacks has been getting worse and worse. If you can't offer good quality, it's better not to offer anything at all rather than serving subpar food. This is definitely a point deduction.
Good
556 reviews
9.1/10
Price from
TRY 4,656
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 61.1% of visitors choose this area
GGuest User 2025.12.15
The environment is comfortable, and the service is friendly. The private hot tub in the room is great, big enough for one person to lie down with room to spare, and it's very clean. The breakfast dining atmosphere is lovely, and the handmade DIY Christmas light was adorable.
Excellent
474 reviews
9.6/10
Price from
TRY 7,040
per night
Travelers Reviews of Taiwan Hotels
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9.3/10
Very Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
Radium-Kagaya International Hotel
Hotel near Beitou Hot Spring Area, Taipei
Price per night from:TRY 13,539
8.5/10
GGuest UserI found some small black debris after the water came out of the bathtub in the room. I'm not sure if it was in the pool or in the water. I still saw it after the water ran out and was replayed. The overall visual of the room was very comfortable and clean. Maybe my skin is more sensitive and I still felt a little itchy caused by dust mites, but I still slept well until dawn. It was nice to relax and have a good rest in a natural environment.
For meals, we had hotpot in the evening and breakfast in the morning. Both were average. There were not many styles but they were enough. The attitude of the service staff was very good!
9.4/10
Outstanding
GGuest UserAs a popular hotel, they provided happy hour (including wine) & snacks and different non alcoholic drinks for free and they partner up with just sleep hotel next door to offer more facilities for us to use. We went to check out the sister hotel but it was just alright tho there was a space for children play area & public bath. It was better to enjoy our private hot spring bath inside our own room. We were a family of 5 so we had to squish a little - if you are looking for a basic affordable hot spring hotel with a good location, this is it.
Wellspring by Silks Jiaoxi
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:TRY 7,436
8.7/10
GGuest User👍 Great location, just a 3-5 minute walk to the MRT station.
Within 500 meters, there are several convenience stores like Carrefour, FamilyMart, and 7-Eleven.
The morning market is about an 8-minute walk away.
In front of the hotel is Beitou Park, and the Hot Spring Museum is nearby.
There are also plenty of dining options, including fast food like McDonald's, Starbucks, KFC, and Mos Burger.
For getting around, you can take the MRT north to Tamsui and even catch a ferry to Bali. Heading south, you can reach Tianmu and Shilin.
If you're in a hurry, a taxi to Taipei Main Station costs around NT$420-470. Getting to the airport is also convenient, with the express train taking about 40 minutes (from Taipei Main Station) and costing NT$160 per trip.
Highly recommend this as a top choice for first-timers visiting the Beitou hot spring area.
8.8/10
JJonathan MaungThey had great variety of breakfast options, i'd give 4.5/5. Their indoor hot spring bathtub was amazing 5/5. Room was spacious and clean. Gym equipments could do much much better given that the rest of the hotel facilities are very good. for gym 1/5. Location was good, just 5 minutes walk from bus station. 10-15 minutes walk from restaurants. They offer bike rentals aswell. Overall had a pleasant experience.
9.4/10
Outstanding
TTungBest resort in Taiwan and worth every penny. Highest level of service - it’s like being at a modern luxury ryokan in Japan except everyone speaks Chinese. Room design is brilliant, and one king room fit my family of 2 adults and 2 toddlers with a California king and a separate tatami area. The room has an epic view from every angle the moment you walk in the door and includes a private outdoor onsen connected to your bathroom. I noticed many private in-room onsens in Japan are diluted down, but this was spring fed. The public onsen was huge, extremely well maintained, and included a large walled zen garden with an adjacent sauna and cold plunge. I was lucky enough to experience this area all to myself with one other guest leaving as I arrived and another guest arriving as I was leaving. In China, this onsen would have comfortably accommodated 100 bathers. The spring water is not high in sulfuric content (doesn’t smell like rotten eggs), and the temperature is relatively mild - ideal for my family. Given the limited availability of the hotel online, I was expecting it to be more crowded. I got the sense that room rates are controlled to optimize guest experience, not profit, while staff are trained to ensure that customers never feel like they are being ripped off or “sold”. It seemed there were more staff than guests on site. I originally booked 2 rooms, and some of my family members couldn’t make the trip. We didn’t need the second room, and the staff were very gracious to refund and cancel the second room on the spot. When I’m back in Taiwan or traveling to a place where Hoshinoya does business, I would not hesitate to book again and make a special journey to stay at one of their destination resorts.
9.1/10
Good
CchanuphighEverything you need and nothing you dont. Hot spring bath was lovely.
8.5/10
KKINGLOSIRThe entire stay was absolutely fantastic. The service, in particular, was impeccable. Staff member Amy's warm smile and excellent service truly enhanced our entire trip. She was proactive in understanding guests' needs, and her service attitude was superb.
The hotel was spotlessly clean, and the air conditioning was perfectly sufficient for the summer heat.
The breakfast was Japanese-style, and the ambiance was wonderfully peaceful.
9.6/10
Excellent
GGuest UserThe environment is comfortable, and the service is friendly. The private hot tub in the room is great, big enough for one person to lie down with room to spare, and it's very clean. The breakfast dining atmosphere is lovely, and the handmade DIY Christmas light was adorable.
Yamagata Kaku Hotel & Spa
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:TRY 7,040
9.4/10
Outstanding
FFianeis SewThis is my first time staying in 北投 and I really enjoyed my 3 night stay here. First of all, location is excellent, just across the road from a MTR station, it's easy to go anywhere. The room is huge and well layout. The bed and pillows are very comfortable. The air refresher scent in the room is very nice. There is a small balcony that you can go out to. The highlight of the room is the bathroom with the big bath tub that can accommodate more than 2 ppl with no issue. Love the 硫磺温泉水。Love the breakfast. You don't need a lot of food... just good food, don't have to be aplenty. Love the public onsen on the 12th floor. I will stay here again.
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Property Information for Tourists
| Total Properties | 167 |
|---|---|
| Number of Reviews | 20,581 |
| Weekday Avg. Price | TRY 11,692 |
| Weekend Avg. Price | TRY 13,650 |