The waffles for breakfast were good and I tried the scrambled eggs, which were not so good. They evidently sitting in the pan for a while and they were hard and not too tasty.
I tasted the gravy and that was ok.
I liked the orange juice and coffee and creamers choices too.
Thanks.
The woman at the desk 4pm 3/11/23 was wonderful. Water pressure was weak like other reviews said but nothing I would be a “Karen” about. The kiddos enjoyed the pool. We stayed one night but I would book again for sure!
It was wonderful everything was wonderful. The building was amazing it has a pool, hot tub, sauna, blowing, pool table, dart games. And the roof top bar is beautiful. We went for a weekend getaway we had dinner here is was delicious and the whole staff were welcoming. Thank you all for a wonderful stay. It's a bit of pricey for me but so worth it.
Hotel location is not bad, it is more convenient to go to downtown and school.
The room was spacious and clean, but the air conditioning sound was a bit loud.
There are not many varieties of breakfast.
The front desk and the waiter are friendly, and the cleaning is done the next day, not every day.
Holiday Inn Express are very good, clean, new equipment, breakfast, very good
Very Good
99 reviews
8.0/10
Price from
MXN$1,877
per night
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8.7/10
Very Good
GGuest UserCheckin process was good; but the room was ice cold when I first arrived. After turning the AC off to get to a more livable temperature, I noticed that the chair by the window reeked of stale cigarette smoke. As long as the fan was always running and the temperature setting was cold, the smell was not noticeable; but hardly hospitable. The center of the bed sagged a bit; it might be due to the lack of proper bed support under the mattress. Plentiful hangers came in handy. Showers were very nice; lots of hot water and good pressure. I can't review the breakfast or facilities because I did not partake of either one. These problems can be quickly rectified; but I should not have to ask. They should have been observed by hotel staff and reported for correction.
Housekeeping service showed up at 8:45 on the first day of a 3 day stay to clean the room but I was still sleeping. I didn't realize that I _HAD_ to put out a Do Not Disturb placard to keep them from waking me up. I thought they would be able to tell that I was still in the room with their housekeeping key. They did not return later that day to perform their tidy up routine.
GGuest UserWe loved our stay. We were nervous because previous reviews said the furniture and carpets needed replacement. Not true! The ambiance they are going for is a rustic cabin or fishing lodge. As far as I could tell, just one chair in each room is „distressed“ meaning the chair was new but had been beat up to make it look old. The breakfast was very good. I‘ve never seen croissants at a hotel breakfast before. We especially appreciated that the rooms were truly clean-no stray hairs or flecks of junk to try to ignore. I thought the beds were perfect while my husband said they were a little too firm.
GGuest UserWhile the hotel itself was very clean, comfortable beds, and located centrally, there were major issues with their plumbing and the toilets were not working. We couldn’t use our own bathroom we had to dress and walk down the hall to the lobby bathroom. Extremely inconvenient. They did have plumbers come in and we were not the only ones that had the issues as several others had complained. Other than that, the hotel itself was very nice, the beds were super comfortable and the staff was very nice.
GGuest UserThe bathroom fan didn’t work so lord blessed us all when someone took a poo poo. The furnace wasn’t working my spouse was cold and we cranked that thing up to 75 to warm the room up but just didn’t warm up. I guess when you spend that kind of money for a room and they pride themselves on being a high end resort they would have stuff working. Prolly go someone where else next.
GGuest UserThe rooms were very spacious including the bathroom that had really nice shower products! Super comfy beds and blackout curtains. Location was great and in walking distance of many restaurants. Cute little outdoor pool area with comfortable loungers and seating!
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