Posted on Jul 8, 2025
Guest Userthey prepared a greeting for my parents’ anniversary. ty! some confusion in the room booked tho, added few hundreds for the deluxe room king bed or 2 twin beds because it looks new but only the premier deluxe is new. enjoyed playing pickleball. playroom enjoyed by kids but only til 7pm. could add TV there also for movie nights. annoying calls prior to checkout should be stopped. great view. overall good stay
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Price per night from:€46
Posted on Jun 15, 2026
Anonymous UserThe beach was nice - the sand was smooth and not rocky, the waves are a bit chill. Hence, kid-friendly. Facilities and amenities are nice tho a bit old aready. Since the pool was big, we were able to swim in the pool even though it’s peak season and many people. Morning jog at the lagoon was good as well. We also played billiards and bowling. It’s just sad that the kids playroom was under renovation. It could’ve been a pretty good experience overall.
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Price per night from:€100
Posted on May 26, 2026
janvittorioDuring our recent trip, we booked a stay at a hotel that, for the most part, delivered a comfortable and pleasant experience. The rooms were clean, the staff were polite and helpful, and the facilities were well-maintained—everything we look for when choosing accommodation. By all usual standards, this would have been a solid, trouble-free stay that we would happily recommend to friends and family. However, there was one major catch that set this hotel apart from every other place we have ever stayed in, and it left us feeling frustrated and confused: their strict policy regarding linens and security deposits.
In all the hotels, resorts, and guesthouses we have visited over the years, the standard rule has always been simple: treat the property with respect, avoid intentional damage, and you will get your full security deposit back upon checking out. Minor spills, accidental marks from daily use, or small stains that come naturally with staying in a room are almost always considered part of regular wear and tear. Housekeeping teams handle cleaning these as part of their daily duties, and deposits are rarely held unless there is significant damage, broken furniture, or missing items. This is the industry norm we have come to expect, and it makes traveling stress-free.
This hotel operates very differently. Their policy states clearly that guests must take extreme care of all linens—including bed sheets, pillowcases, towels, and even table cloths found in the room. Even small, accidental stains from food, drinks, cosmetics, or dirt are not accepted. If any linen is marked, stained, or appears to have been used in a way they consider improper, the management reserves the right to keep your entire security deposit.
It felt unfair and overly strict. Unlike other places that charge a reasonable fee for cleaning or replacement if needed, this hotel takes the full amount you set aside as a deposit, regardless of the issue’s size or cost. It felt less like a policy to protect their property and more like an unexpected way to deduct extra charges. The whole situation made what was otherwise a nice stay feel sour and disappointing. We left feeling like we had to walk on eggshells the whole time, worrying that one small mistake would cost us extra money.
Despite this frustrating experience, we have to admit: aside from this unusual rule, the hotel itself is fine. The location was convenient, the rooms were spacious and well-equipped, and the service was friendly. If you are planning to stay here, just be fully aware of their unique approach to linens and deposits. Read every line of their policy carefully, ask questions upfront, and be extra cautious with every item in the room.
This policy is definitely different from any we have encountered before—we would even call it weird and unnecessary compared to how other hotels operate. It takes away some of the relaxation that comes with traveling. Still, if you are willing to follow their strict rules to the letter, you can still have a comfortable stay. Just make sure you know exactly what you are agreeing to, or you might end up losing your security deposit like we did.
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Price per night from:€19
Posted on Apr 6, 2026|Deluxe King
Guest UserCelebrated my baby’s birthday in Hotel Casiana and we really love the heated pool. It is toddler friendly and the staff was very accommodating. Buffet breakfast was great, my only concern is the overcooked hard boiled egg. But overall, 👍🏻👍🏻👍🏻👍🏻👍🏻
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Price per night from:€34
Posted on Feb 9, 2026
Guest User
If you look for a peaceful place, that's a great place to stay as long as you are not picky on food, at least on western food since on this point it was disappointing. Not to the standard, the beauty of the hotel, a pity.
Nice swimming pools, nice and well maintained gardens.
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Price per night from:€167
Posted on May 1, 2026|Classic Garden Room
Guest User
We enjoyed our stay at Lake Hotel. We had a view of Taal Lake (and Taal Volcano) and enjoyed having coffee with that view. Food is great and service is superb. Waiters were readily available - assisting us to bring our plate back from the buffet table and helping bring up our bags as there were no elevators. Location is great - Conti’s beside the hotel and other restaurants to the left and right. Wish I was able to swim. Great view of Taal from the pool
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Price per night from:€43
Posted on Jun 21, 2026
_nonameatallIt is always a pleasure to be back at Sotogrande Batangas!
This was my third visit, and it has truly become my ”go-to” sanctuary in Batangas whenever I need to relax and de-stress. My post-birthday celebration was just as perfect as I hoped it would be.
What keeps me coming back is the consistently high standard of service. Your employees are not only the epitome of professionalism but are also incredibly kind and thoughtful. A special thank you to Ms. Cess for always accommodating me so warmly—your dedication is a huge part of why the service here is so exceptional.
I also have to mention the dining—the food is consistently on cue and sobrang sarap! I’m already looking forward to my next breakfast there.
While the pool area remains the ultimate stress reliever for me, I have two small suggestions: it would be amazing to have a jacuzzi installed in the future, and perhaps a more discreet entrance/exit to the pool area, as walking through the restaurant to get there can feel a bit awkward!
Overall, this remains the best hotel experience I’ve had so far. Thank you for making my birthday celebration so memorable. I will definitely be back soon and will continue to recommend you to all my friends and family!
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Price per night from:€33
Posted on Sep 1, 2023
BenchLouie
Location is a bit secluded from the city center. Staffs are accomodating though not going beyond and just provided whatever requested for instance we requested to retrieve the cake and they didnt offer utensils or think about whenever we would consume it for my partner's birthday,
The room lacks refrigerator which might be a necessity. There's only one swimming pool.
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Price per night from:€86
Posted on Mar 22, 2026|Deluxe King Room
Guest UserThe rooms are new and clean (we paid 2500 pesos to upgrade to a newly renovated wing), but in the room, there wasn't bathroom mat and sufficient towels (we paid for 3, and were only given 2 sets of everything). Sounds proofing was mediocre. We could hear guests talking loudly outside our room and music from the restaurant (which thankfully stopped at 9.40pm).
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Price per night from:€70
Posted on Mar 28, 2026
Guest User
Really enjoyed our stay at Seda Nuvali. We got upgraded and stayed at two nice and spacious rooms. The facilities were excellent: the gym, pool, and game room. The large mall complex was also just across. Breakfast selection was also good and enjoyable. We hurriedly left our room in a mess to attend a wedding and came back to it clean and organized. Great job by the housekeeping staff. We felt so embarrassed leaving it that way. Only down side was that parking was open so the car was exposed to the sun and very hot. The nearer parking area was also full often so at times we had to use the farther parking lot.
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Price per night from:€66