Hotels With Gym in Sarawak, Malaysia

"The facilities are run down. The desk in the room had a peeling laminate, and the toilet paper holder was moldy? It was so broken that the holder, which was built into the cabinet, would fall out every time I tried to get toilet paper. I even left a note for the staff asking them to refill the room amenities, but they still weren't replenished. The view was nice though. I also tried to contact the hotel via Trip.com before my arrival with a question, but I never received a response."

"never expected our stayed was too great! the breakfast was superb nyummy!! the security so humbled and kind! i definitely will stay here again! thank you trip! im in love with trip too!"

"Very happy with the service of front desk staff and the room condition , location is great with shopping center at the walking distance and have a access door from the hotel . Got 5 lifts to cater for the guests to go to the room ."

"The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501"

"The hotel is fairly new. Swimming pool is big, one for adults and one for children. Room comes with good view. Apart from the carpet in the room a bit dirty and didn't vacuumed properly and the luggage area a bit dusty, the rest are perfect. Will book this hotel again next time. Please keep it up."

"Overall, my experience at the hotel was excellent. The room was spacious and clean, well-equipped, and the bedding was comfortable, leading to a very restful sleep. The front desk staff were warm and efficient, making both check-in and check-out smooth. The location is also good, very convenient for getting around. Great value for money overall."

"4🌟 stay at Riverside Majestic Hotel Astana Wing for 4D3N. Overall, it was a comfortable stay with very friendly and helpful staff throughout our trip. Housekeeping also did a good job with room cleanliness and bed arrangement daily. One of the best parts of the stay was the beautiful view overlooking the Kuching Waterfront. The sunset view from the room was really nice and relaxing, especially during the evening. Breakfast had quite a good variety. During our 4D3N stay, the live stall consistently served Laksa Sarawak and Kolomee, which was a nice local touch. The salad section and some hot dishes were changed daily as well, so breakfast did not feel too repetitive. However, for a 4-star hotel, there are still quite a number of maintenance details that need improvement. On our first night, we faced an issue with the air-conditioning not being cold enough. After informing the front counter, the staff responded well and arranged a room change for us. The second room had much better air-conditioning. Another small point for improvement is the room amenities. Coffee and tea were only replenished on the first day of check-in and not refilled during the following days. Overall, still a pleasant stay with good service from the team, but the hotel facilities and maintenance can definitely be improved further."

"As usual, very cozy room! Best bed best pillow. Shower got a good water pressure! Strategic location. All is very well! Always my preference every time in Kuching."