Posted on Jun 25, 2026
Haf LuqThe hotel offers good value for money, and the room is comfortable. Its location is very convenient, with a shopping mall nearby and plenty of food options and daily necessities within walking distance.
The cleanliness is acceptable, although I'm not always sure whether the room is thoroughly cleaned every time housekeeping comes in. However, overall, my stay has always been satisfactory.
I stay here quite often because it suits my needs, and the service is generally good as well. Overall, a decent and satisfying hotel for the price.
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Price per night from:BRL 198
Posted on Sep 9, 2026|Tanjung Sea View Terrace Twin
NunuJAMany people visit Kota Kinabalu just for its legendary sunsets, rumored to be among the top three in the world 🌇.
That's why we chose to stay at Shangri-La Tanjung Aru. The hotel boasts its own private beach, so you don't have to jostle with crowds at the public Tanjung Aru beach. The Sunset Bar, the lawn, and the beachfront boardwalk all offer incredible vantage points for the sunset. Although there was haze when we visited, we were lucky enough to catch a decent sunset that day 🌇 – a delicate pink and purple hue, perfect for photos.
To be honest, the hotel 🏨 grounds are massive, to the point where it's easy to get lost. After checking in, we couldn't find our room initially and had to ask staff to escort us. Even checking out, we almost couldn't find the front desk. However, the hotel offers a plethora of activities, and we simply didn't have enough time to explore everything.
If you're booking, I recommend getting a ground-floor sea view room. You can walk straight from your balcony to the beach, saving you a long detour.
Guests get priority for sunset viewing spots at the bar, with three price tiers. I think even if you book the cheapest option, you can still take photos in the more expensive sofa areas – no big deal. We booked the 198MB per person high-top seats, and the sunset photos turned out amazing.
The hotel even provides beach flip-flops, which is a thoughtful touch. However, when I called the front desk later that evening to request another pair, they sent a different type of standard hotel slipper. The person who delivered them seemed to be a local, and communication was a bit difficult. When I explained I wanted the other type, he seemed annoyed or something, and told me they only provide them once and don't restock those specific flip-flops. Is that really a rule? I think it's just laziness; that staff member was unhelpful 🙅♀️.
On a positive note, I have to commend the bar staff. They're super engaging, posing with a🫰 hand gesture in photos and even showing off a cool trick, balancing a bottle on their elbow – absolutely brilliant.
Another special shout-out goes to the young man at the coconut 🥥 stall by the beach. He's genuinely handsome and kind, with a great personality. It was incredibly hot on the beach that day, so we went to buy a coconut drink. While chatting, he asked how many days we were staying, and I mentioned I was leaving that very day. When it was time to pay, he refused to take my money, saying it was on him since it was my last day. I was so touched by his generosity.
The hotel breakfast is incredibly rich and delicious, with something for everyone.
I would definitely book here again next time. Everything was wonderful. I imagine many people also have lawn weddings here – it must be so romantic. If you're going diving at Tunku Abdul Rahman Park, it's very close to this hotel too.
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Price per night from:BRL 1,008
Posted on Jul 24, 2026|Standard Twin Room
Guest UserThe location is super close to the ferry terminal. Downstairs, right across the street, there's a KFC, Starbucks, and 7-Eleven, which is really convenient. The front desk staff were very patient. The only drawback is that the room is a bit old-fashioned. However, the hotel's exterior looks upscale and grand.
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Price per night from:BRL 290
Posted on Apr 29, 2026|Bayu Villa
AdiiiikinBack again after a year and honestly, it felt like coming home to a little slice of paradise. I didn’t realize I missed this much.
From the moment we arrived, everything just clicked. Huge shoutout to Hurin, Ying, Alam, and Jenny for remembering me (still impressed!) and for the kind of welcome that makes you feel like more than just a guest. Every greeting came with warm smiles and genuine conversations, it’s those little moments that stay with you.
Rachel also deserves a special mention for her attentiveness and thoughtful assistance throughout our stay. And that photo frame? Such a heartfelt touch, we’re definitely keeping that forever.
What I love most about this place is the peacefulness. It’s the kind of quiet that lets you actually breathe, slow down, and just be. And the farewell at the dock still touches my heart, somehow making goodbye the hardest part every single time.
If there’s one small note for management, it would be to consider upgrading the shower amenities and toiletries to something more premium to better match the overall experience and pricing.
That said, it doesn’t take away from how special this place is to me. Already looking forward to my next visit. See you again soon.
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Price per night from:BRL 1,205
Posted on Aug 29, 2026|Standard Twin Room
Anonymous UserI stay here every time I visit KK,because the price is reasonable and the shopping mall is just across the road. The only inconvenience is that parking is extremely difficult to find.
However, the cleanliness during this stay could be improved. There may have been bed bugs, as I woke up feeling itchy all over. The towels are also worn out and should be replaced with new ones.
The staff here are very friendly, and the service is excellent.
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Price per night from:BRL 163
Posted on Oct 11, 2026|Ocean Wing Junior Suite Sea View King Room
LukeThe room is spacious with a nice view of the ocean and sunset, though we missed a better sunset due to the weather. Breakfast was sufficient, but dinner was a bit mediocre; if you are out and about, you might want to eat before heading back. The Ocean Wing is relatively quiet, though quite far from the beach. You might have more fun lounging in the room's balcony pool or the main resort pool. The hotel is quite far from the city center. If you need to go to town, traffic is terrible on weekday mornings and evenings, taking about 1.5 to 2 hours. The only perk is that heading to Kawa saves a huge chunk of travel time—leaving around 2 PM and getting back a bit past 8 PM. Highly recommend visiting Kawa to see the fireflies, and the small group tours on Trip.com are quite good. Overall, it's a great hotel for just kicking back and doing nothing.
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Price per night from:BRL 807
Posted on Aug 3, 2025|Two Bedroom (Green Mountain)
Anonymous UserLocation is strategic , rooms are big enough.Aircon is good and cool enough. Overall ok just have some weaknesses for example the cleanliness. A lot of ants on table. Washing machine not functioning. Hair dryer got sparks when turn on
Car park provided.
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Price per night from:BRL 165
Posted on Oct 4, 2026|Deluxe King Room With Partial Sea View
Dr. LarryOur stay in a deluxe king room with a partial sea view was overall very pleasant. The Promenade Hotel Kota Kinabalu is in an excellent location; the sea is right across the street, and there's a seafood hawker center next door, making it super convenient for finding food. It's also easy to get to various attractions. The cleanliness, environment, and service were all very satisfying. The room was clean and tidy, and the staff were friendly and enthusiastic.
The only minor drawbacks were that some of the facilities are a bit old, and some equipment showed its age. The hotel breakfast selection wasn't extensive, and the taste was quite ordinary, nothing outstanding. However, the overall value for money is very high, and the room offered a partial sea view. If you're visiting Kota Kinabalu and prioritize location, Promenade Hotel Kota Kinabalu is an excellent choice.
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Price per night from:BRL 274
Posted on Oct 8, 2026|1 King Bed View
Tiffany_xuThe hotel is in a very convenient location—dining and shopping options are all within a few minutes' walk. The front desk service was excellent; a special shout-out to the lovely lady whose name starts with JA, thank you so much! We were very pleased with the floor assigned to us, and the housekeeping was spotless. The swimming pool is on the ground floor with a dedicated toddler area, and our child had a blast. Hyatt Regency Kinabalu is a trusted, classic brand that truly lives up to its reputation.
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Price per night from:BRL 414
Posted on Aug 31, 2026|Studio Twin Suite
JueJumaWe were upgraded to a Deluxe Suite, which was a lovely surprise! We’re not sure if it was because the hotel wasn’t able to prepare our original room on time or for another reason, but either way, we’re very grateful and thankful for the upgrade. I booked two different rooms under two separate bookings, so unfortunately, we didn’t get both rooms on the same level—one was on Level 6 and the other was on Level 14. But it wasn’t a big issue for us, and we still enjoyed our stay. The unit was spacious, although the hotel does look a little dated. That said, everything was working perfectly fine—the air conditioning, TV, iron, hairdryer, etc. Considering the price, I think it was reasonable and good value for money. The breakfast was okay as well. There could probably be more variety, but for a simple breakfast, it was perfectly fine.
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Price per night from:BRL 164