The hotel was great and very clean. The amenities perfect and the staff very helpful. They also had inside parking, at a fee, which worked well. And outside parking free. 30 minutes to the centre of the city which is not a problem as you have buses passing right in front.
Friendly staff, our room was upgraded. Thank you! The location is fantastic, with a rooftop pool and bar. The pool is heated, and we were able to use it even in April. The wellness area is included, as are the parking spaces. A few minor points: there is no coffee machine or kettle in the room; the rooms are very noisy.
We will definitely be back! Thank you for the great stay!
It's definitely not comparable to the ones in China. It's just the standard of a domestic express hotel. The surrounding is relatively quiet. I took the wrong bus yesterday and had to stay in Vercelli. The place is not big. I walked from the station to the hotel. Breakfast is included and it's ok. There are cakes, bread, biscuits, milk, juice and yogurt. There are just a few vegetables, only lettuce and tomatoes. Overall it's ok. If you want to go to Vercelli, this is the only one
It was a great experience. Taxis were available when they left. The barman was very nice. The host secretary were very nice and they spoke very well French. To recommend. 
Staff were wonderful and so helpful! Room was lovely and comfortable, they need new photos as it is not as dated as the images. The public transport was easy to use and recommend the 48 hour pass but it did take about 45 minutes to get to most places in Turin. Would stay again!!
Overall good, clean, well-equipped, good gym. Breakfast options are a bit limited, and it's a bit dangerous to walk from the airport via the highway. Overall the experience was in line with expectations
A good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
I've been in this hotel, as usual, I had a nice experience, a friendly and friendly staff, clean and functioning structure.
Satisfaction and recommended
The hotel is very cost-effective, close to the old city, comfortable and clean. The details are in place, the service is good, the continental breakfast is rich, the pistachios horn is particularly delicious, the coffee is too fragrant! The underground parking lot is convenient and safe, and I also saw a five-star red flag. It coincided with the birthday, the hotel also presented sparkling wine and nut platters. There is no kettle, you can bring your own.
The hotel was nice and super clean, well situated, close to transport.
The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom.
We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.
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52 reviews
8.7/10
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8.8/10
Very Good
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
GGuest UserOverall good, clean, well-equipped, good gym. Breakfast options are a bit limited, and it's a bit dangerous to walk from the airport via the highway. Overall the experience was in line with expectations
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
SSuperchen1The hotel is good overall, with many breakfast options and a small gym. The small swimming pool outside can only be used in summer. It is quite clean.
TTravel addict ✈️Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
MManuHotel was great!
The staff was very kind and nice. Our room was big and spacious, very clean, and everything worked perfectly.
The breakfast was good and the place had an overall nice vibe.
It’s not very close to the city center, and there are some curious locations around it. A lot of restaurants and bars in the area, also some supermarkets.
I would recommend this place if you are young and energetic and if you don’t mind the 20 minute walk to the city center.
But over all it was a very pleasant experience and a great place for the value!
SSalvaT.My stay at Tenuta Moncarlino was terrific; everything was perfect from the moment I arrived.
This place is nestled in the small hills of Monferrato and I had the chance to walk in the big park of the site by enjoying the uncontaminated nature of the place.
Paolo, the host, was available to satisfy my every need by recommending excellent restaurants and local attractions to visit. I found the Bollente of Acqui Terme wonderful where very hot water flows from the fountain located in the center of the central square of the city.
What more can I say: the superb breakfast, cleanliness, kindness and relaxation. I highly recommend Tenuta Moncarlino.
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