Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2026.03.30
The hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that.
I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel.
Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.05.30
The location
The view for LFC parade
Great view and great atmosphere
The hotel reception
All is good
I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
Hotel near City Centre,Liverpool66.7% of visitors choose this area
CClaire.B2025.11.26
Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.06.03
When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
Hotel near City Centre,Liverpool66.7% of visitors choose this area
AAnonymous User2025.12.25
Hotel staffs were one of the most friendly bunch i’ve met on my trip to the UK! they were very friendly and approachable, making the entire stay really comfortable. The location is almost perfect, exit the train station and there’s it is, right across the road.
visited in December as well and the Christmas market is about 2mins walk from the hotel. the main shopping district is about 2-3mins walk as well. will visit again for sure if i’m in Liverpool.
We checked in really late/early hours in the morning, and had a problem with payment, which the bloke on reception was not sure how to resolve it as he did not usually handle payments etc, however, it was instantly resolved by the amazing receptionist who couldn’t have been any more apologetic. Room was very clean and tidy. Bed was very comfortable. The superior rooms all seem to be slightly different, but are all nice
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.12.08
Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
Hotel near City Centre,Liverpool66.7% of visitors choose this area
DDeepanshu kapoor2026.03.01
I had a good stay at Pullman Liverpool. The hotel was beautiful, clean, and well maintained, and the staff were very helpful and welcoming throughout my stay. The overall atmosphere and comfort made it an enjoyable experience.
The only downside was that the dental kit provided was expired, which was disappointing and something that should be checked more carefully. Aside from that, everything else was great and I had a pleasant stay.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2026.03.29
Great hotel. Rooms are really nice, kitchen area is excellent. Very handy to have a small kitchen set up as well as hotel services. Rooms are very clean, modern and bathroom a very nice size.
Living room great and even with a pull out sofa bed there’s plenty of room to move around. Main bedroom really nice, comfortable bed and what we did like was TV in both rooms.
Location is excellent.. central to everywhere within easy reach.
Parking is minimal on a first come first serve base but they sister up with a huge multi story Carpark which is not to far.
Highly recommend and will definitely be booking for further trips to Liverpool
Hotel near City Centre,Liverpool66.7% of visitors choose this area
__wfo1****2025.09.02
Location: Right next to the train station, with a direct passage to the station, so you don't need to go outside. The room was quite spacious, though I could hear some train noise, but it didn't disturb my rest. I really loved the lobby's decor.
Very Good
44 reviews
8.5/10
Price from
IDR 1,688,065
per night
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8.1/10
Very Good
CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
GGuest UserThe hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that.
I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel.
Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.
GGuest UserThis is always my hotel of choice whenever I’m in Liverpool. I stay here regularly, and it never disappoints. The comfort, consistency, and overall experience keep me coming back every time. It truly feels like my home away from home.
DDeepanshu kapoorI had a good stay at Pullman Liverpool. The hotel was beautiful, clean, and well maintained, and the staff were very helpful and welcoming throughout my stay. The overall atmosphere and comfort made it an enjoyable experience.
The only downside was that the dental kit provided was expired, which was disappointing and something that should be checked more carefully. Aside from that, everything else was great and I had a pleasant stay.
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
GGuest UserWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
AAlaa FayedThe room was clean and the location was across the road from the Royal Liverpool hospital. The only drawback was that the room was equipped for people with physical challenges. Although great, this meant the sinks are fitted very low. For a 6'4” tall man, that was inconvenient for my back.
GGuest UserA Memorable Birthday Celebration
Rating: ★★★★★★★★★★
I celebrated my birthday at the Titanic Hotel , and it was truly an unforgettable experience. The outstanding service, coupled with thoughtful touches like a birthday card and complimentary chocolates, made my day truly special.
The luxurious room provided a comfortable and elegant space to relax and enjoy my stay. What's more, the hotel's spa is undoubtedly one of the best I've ever visited. The attention to detail and quality of treatments were second to none.
The view from my room was breathtaking, overlooking the water and offering a glimpse of the hotel's beautiful luxury apartments. I highly recommend this exceptional hotel for any occasion, as it offers an unparalleled experience that goes above and beyond expectations.
GGiani DeClean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.
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