Posted on Jul 21, 2026|Twin Room With Partial Sea View
Guest UserBooked a twin room as it was me and my son ended up with a double . Paid for breakfast took so long to get the food out on the hot plates kept having to ask for stuff like bread , bacon , sausages asked for pastries as none left told no and was still within breakfast times . Female showers at the pool changing rooms were vile and needed cleaned .
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Price per night from:PHP 3,163
Posted on Jul 26, 2026|Double Room With Sea View
Guest User
The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep
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Price per night from:PHP 2,358
Posted on Jul 17, 2025
Matthew Charles
Very clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value.
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Price per night from:PHP 4,427
Posted on Oct 28, 2025
P40ULW
The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
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Price per night from:PHP 6,111
Posted on Feb 9, 2026|Standard King Room with Sofa Bed
Guest UserA really nice hotel. Our room was unexpectedly MASSIVE! 2-3times the size I expected. A suite rather than a standard room! Very happy indeed.
Comfortable. Warm. Great bathroom. Ideal.
3min off the M6, 5min to town centre.
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Price per night from:PHP 5,634
Posted on Jul 10, 2026
Guest User
The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.
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Price per night from:PHP 5,297
Posted on Mar 22, 2026
Guest User
Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none!
The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly.
The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat.
Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!
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Price per night from:PHP 4,202
Posted on Feb 9, 2026|Studio Apartment
Guest UserThis was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.
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Price per night from:PHP 6,401
Posted on Mar 13, 2025|2 Twin Beds, Non-Smoking
Guest UserReasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.
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Price per night from:PHP 2,330
Posted on Feb 4, 2026|Twin Room
Guest UserExcellent customer service and friendly staff. Very clean throughout and the bar had a nice atmosphere. Free parking was very convenient
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Price per night from:PHP 4,127