Regarding the pick-up and drop-off service at Linfen West Station: The pick-up service was good, but when I booked it, they didn't ask for my order name or other details for verification, which seemed a bit unprofessional and indicated a slight lack of management. Also, when I arrived at West Station, no one contacted me until I called the hotel, and then the driver finally got in touch. There was a customer who needed a ride to the station, and I had to wait a bit. It would have been good to be informed about this beforehand so I knew what to expect. While understandable, not being told leaves customers unsure of the situation.
The facilities, cleanliness, environment, and service were all pretty good. However, I hope management strengthens oversight on some of the food and water items. Don't provide items with a very long shelf life; customers might be hesitant to consume them, which leaves a bad impression.
Hotel near Maoye World/North America New World Fashion Center,Taiyuan5.3% of visitors choose this area
LLongzaijianghu22882026.05.12
I booked this hotel in advance for our May Day holiday trip to Taiyuan. It's an established five-star hotel, and both the facilities and service are top-notch. The breakfast was plentiful and delicious. It's super convenient to get to, right outside Exit A2 of Changfeng Street Station on Metro Line 2. Plus, it's next to Tianmei Xintiandi, a bustling commercial area, and taxis are always easy to find. We visited Zhonglou Street, Liuxiang, Jinci Temple, Tianlong Mountain, and the Shanxi Museum, and honestly, there's nothing to complain about except that some of the furniture feels a bit dated compared to newer hotels. Otherwise, it offers great value for money. I'll definitely stay at Kempinski again next time I'm in Taiyuan.
Hotel near Ancient City Tourist Cultural Area,Datong87.3% of visitors choose this area
XXiaominhekitty2026.05.28
The hotel's location is excellent, within walking distance of the ancient city. The facilities are of a high standard; although a bit older, they are well-maintained. The room was spacious, bright, and airy, facing the ancient city with beautiful night views. The hotel breakfast offered local specialties, including knife-cut noodles and lamb offal soup, all readily available. The local farm milk, in particular, had an amazing taste.
During my stay, I accidentally left my coffee cup in the restaurant. Ms. Zhang Ruiqi, the assistant manager, went above and beyond to help me find it and return it to my room, despite the trouble I caused. Her warmth and professionalism were truly impressive.
Hotel near Liu Xiang/Bell Tower Street,Taiyuan27.2% of visitors choose this area
GGuest User2026.03.06
The family room was spacious and comfortable, and the cleanliness was exceptional – every nook and cranny was spotless, which was very reassuring. The location is also fantastic; after visiting the clinic, it was convenient to stroll along Liuxiang and Zhonglou Street. All the staff were so welcoming and promptly helped with any small requests, which was incredibly thoughtful. The zero-pressure mattress was super soft and didn't bother me at all, allowing me to get a good night's rest. As a result, I had plenty of energy to spend with my child the next day. The facilities are quite new overall, and I really can't find anything to fault. Highly recommended!
Hotel near Ancient City Tourist Cultural Area,Datong87.3% of visitors choose this area
BBianca Lai2026.04.03
The staff were so so friendly and super nice!!! Told them it was our honeymoon and there was a handwritten note with fruits and snacks waiting for us on the table. They didn't have to, but they did ☺️ when we left, we were rushing for the train and didn't have time to eat breakfast. The staff were so concerned we were skipping breakfast she quickly packed some food for us to go and even ran after us to pass us cutlery because she forgot to pack some.
Would recommend staying here 10/10!
Hotel near South Wind Square,Yuncheng47.4% of visitors choose this area
GGuest User2026.01.31
I chose your hotel for this business trip and the experience was very satisfactory. The check-in at the front desk is efficient and professional, the room is clean and tidy, and the network signal is stable and fast, which is crucial for handling official business. The quiet environment of the executive lounge is also very suitable for meeting guests or working alone. The check-out procedure is simple and saves valuable time for a tight itinerary. I will choose here next time I travel.
Hotel near Inside Pingyao Ancient City,Pingyao County80.9% of visitors choose this area
TTobiF2026.05.16
We had a late pickup from the train station and were very warmly welcomed. Our room was clean, spacious and very comfortable, and the next day we were even brought back to the station.
The hotel is located right in the center of the old town, so all major sights and restaurants are just a short walk away. The location is perfect for exploring the historic Pingyao old town while still being able to enjoy a quiet atmosphere in the evening. We had a really great stay in Pingyao. The hosts went out of their way to be helpful and very attentive. The staff speaks English, which made communication easy and pleasant. We especially liked that breakfast was even brought to our room.
Hotel near Liu Xiang/Bell Tower Street,Taiyuan27.2% of visitors choose this area
Xxxy62153202026.06.09
My child's college entrance exam venue was near the hotel, and right from check-in, the front desk assigned me a quieter room based on my request. This was my first time staying in the Liuxiang commercial district in my hometown of Taiyuan, and it was a fantastic experience. This hotel offers incredible value for money among local hotels. The room was well-equipped, clean, and tidy, and the adjustable lighting is particularly worth recommending.
Hotel near Ancient City Tourist Cultural Area,Datong87.3% of visitors choose this area
GGuest User2026.06.10
The hotel's location is decent, not far from the ancient city. The room is spacious, but the luggage rack is a bit small. The bathroom has a separate shower and tub, and the staff thoughtfully provided a disposable bathtub liner. There were welcome fruits in the room, and even pear juice in the evening to combat Datong's dry climate. So thoughtful!
Breakfast offered a wide variety of options and was quickly replenished. I accidentally burned a slice of toast, and the chef, who was refilling the bread, kindly took my burnt toast away. So heartwarming!
However, I found an ashtray from the previous guest hidden behind a water bottle, which made me a bit concerned about the overall hygiene.
Also, finding a seat at breakfast was always a scramble. The hotel needs to address this issue.
Hotel near South Wind Square,Yuncheng47.4% of visitors choose this area
AAnonymous User2025.11.17
The hotel has a great location, close to the high-speed train station. The front desk staff are all very welcoming; they greeted us as soon as we walked in and even helped us with the elevator. The room was clean, and complimentary mini-bar drinks were restocked daily. For two nights, we felt like having rice, so we dined at the hotel's Chinese restaurant. The dishes were reasonably priced, and the rice was delicious.
Excellent
1223 reviews
9.7/10
Price from
US$54
per night
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9.7/10
Excellent
Conveniently located about 100m from the main street in the ancient city and the South gate tower. The room was beautifully appointed in a traditional manner with lovely Chinese objet d’art, and matched their online pictures. We were picked up and dropped off from the train station, and our daily breakfast bento box was interesting, generous and delicious. There was also wontons or noodles, coffee, juice and yoghurt. The staff looked after us well.
Hotel near Inside Pingyao Ancient City, Pingyao County
Price per night from:US$130
9.7/10
Excellent
A fantastic staying in this hotel. Breakfast is large and delicious, it has a nice gym and washing machine, it’s super comfy and quiet. Totally recommend it for business trips or vacation:)
The staff upgraded us to a suite room upon check-in. Also provided daily fruit platter and 梨汤. Supper of 刀削面,egg and warm milk was great! Special commendation to 郭六女 for good service. Parking convenient.
Hotel near Outside Pingyao Ancient City, Pingyao County
Price per night from:US$44
9.4/10
Outstanding
This was the best hotel of my entire trip. It was spotless, andvery well laid out around small courtyards. If I were traveling with a large family , I would request rooms on the first floor that open out into the same courtyard . There were multiple common spaces that were comfortable and interesting. The laundry room was properly equipped and the staff showed me how to use the appliances. Breakfast was delicious, with a variety of hot dishes, noodles made to order, a coffee machine with excellent coffee, and fresh fruit. The hotel was well located. It fronts onto a quiet tidy alley, one block from the chaotic (and fun) pedestrian food street and shopping street. It was an easy walk to the Shanxi Province group of museums. I do have a few suggestions. 1. My taxi from the train station could not find the hotel. He left me nearby but I wandered around dragging my suitcase for a good half hour until the six people who joined in to help, were successful! It would help to improve the location identifiers in Amap, and any other map a guest or taxi driver might need. 2. When I asked the front desk for help arranging a taxi to the train station the afternoon before my departure, I was given to understand that I should just go out and hail a taxi the following morning. At 7:00am, there were no taxis anywhere nearby. I ended up walking a kilometer with my bags to take the subway. So…even though the service is great, don’t count on hotel help with transfers. Leave yourself plenty of time and have a “plan B” when you depart. The location is not easy for a taxi to find - cars cannot enter that alley!
Our stay was very pleasant. The room was spacious and comfortable, and the city center was easy to reach by bus. The team was very welcoming and responsive to our wishes. The hotel gym was also relatively well equipped. We can definitely recommend it.
One of the best hotels I’ve stayed in, in China so far. I frequent many 5 star hotels in China and it’s always hit and miss. This one was great though. The staff were friendly, the room was huge and well designed, and the design was modern. Also it was all clean, no smells. So happy with it!
The hotel is very cost-effective. It is an old five-star hotel. The service personnel are trained very well, especially the front desk staff. The breakfast is also very rich. It is really good. There are two flaws. One is that the room is a bit small, and the other is The furniture is a bit old, but everything else is very good. There are also free drinks and drinks. The most important thing is that the swimming pool and gym are very good. I will choose it again in the future. The location of the hotel is very good, it has its own parking lot, and there are many places to eat around — —
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