4-Star Hotels in Sabah, Malaysia

"The lobby isn't huge, but the whole place is clean, tidy, and comfortable. On July 13th, we were greeted by a Chinese staff member who spoke Mandarin, which made communication super easy. She was very warm and polite. I'd give her a 100% satisfaction score! Facilities: The hotel is well-equipped. Hygiene: Clean and tidy. Environment: Overall, it felt very comfortable. Service: Every staff member was courteous, smiling, and very polite. I totally forgot to take photos, but the first picture is of the lobby lounge where I ordered a chocolate and some snacks."

"Our stay this time was absolutely delightful. The entire guesthouse exuded a warm, comfortable, and home-like atmosphere. Both the rooms and common areas were spotless and seemed brand new. It was evident that the owner had put a great deal of thought and effort into everything, from the hardware amenities to the thoughtful arrangements. The sea view from the window was breathtaking and captivating. Just sitting indoors, watching the ever-changing sea and sky from morning to night, was incredibly relaxing. The indoor lighting was soft and just right, creating a quiet and cozy ambiance. The mattress, pillows, and bedding were all very comfortable, ensuring an excellent night's sleep. The kitchen was fully equipped, clean, and highly functional, making it very convenient for cooking or preparing a simple breakfast. The bathroom amenities were well-stocked, and the environment was clean, making us feel completely at ease. What was most surprising was the comprehensive mobile phone charging setup; there was no need to worry about a lack of power outlets or forgetting to bring an adapter. Overall, this place not only boasts excellent facilities but also offers a personal touch that makes you feel genuinely cared for. Whether it's for a short, relaxing getaway or a trip with family and friends, I highly recommend it. I will definitely choose to stay here again on my next visit!"

"Booked during peak season for 1000 a night, which felt a bit expensive, but that's peak season for you. It's opposite the Hilton and Welcome Seafood, plus the famous fried [dish name, if known - otherwise leave as is or 'fried snacks'], though it's a bit far from Gaya Street. The lobby is quite large, but the room was a bit small, and breakfast was just average. Personally, I think guesthouses near Gaya Street offer better value for money. I didn't take any photos of the hotel, so just making do with this review 😄"

"Service: The staff's service was excellent, consistently attentive from before check-in all the way to check-out. We received orange juice popsicles upon arrival and even a small gift when we checked out. Ambiance: Both the public areas and the rooms are designed with great taste. It's a newly opened hotel, but there was no strong new renovation smell. Cleanliness: The room was spotlessly clean. Facilities: The hotel's TV is great, with high resolution. Although it's near the airport, apart from the sound of planes taking off, you don't hear anything else. It's not very noisy at all, actually much quieter than some hotels in the city center. I'll definitely stay here again!"

"Let's cut to the chase – this is an established, high-end hotel in Kota Kinabalu with decent service and a good location, still worth considering. The hotel is right next to Suria Sabah shopping mall. It's a short walk to Gaya Street, the Durian Night Market, and the new DBKK Jetty. While it might not be as luxurious as the Magellan Sutera or Shangri-La, it's incredibly convenient for food, shopping, and transportation. The decor feels a bit dated, leading to poor lighting, especially in the bathroom. The soundproofing for doors, windows, and walls is quite good, but the air conditioning is incredibly noisy. Also, the power outlets are outdated in terms of specifications and placement; not being able to charge devices by the bed is quite frustrating. Remember to bring a couple of extra travel adapters. The bathroom drain was a bit clogged, and drying clothes was also inconvenient. The most significant drawback is the large apartment hotel currently under construction next door. Some rooms now face directly onto the construction site, and once it's finished, the view will likely be quite impacted. However, the hotel's management still demonstrates the competence of an established brand. The concierge is always smiling and helpful with opening doors and carrying luggage. The front desk staff are polite and patient in their communication. Although the breakfast selection is limited, the quality is consistently high. Nasi Lemak is served daily, and the sambal sauce is absolutely on par with renowned local restaurants – rich in flavor, perfectly spicy, and the fried anchovies aren't overly salty. The milk from the coffee machine is also of good quality."

"Our kids absolutely loved the room! It was cleaned daily, and the cleaning staff were so friendly, leaving little written notes for the children, which made them feel really special. The room also had cooking utensils, which was a nice touch. Overall, it was a great stay. What really stood out was when I left my phone on the lobby sofa when we were leaving; the staff at the entrance quickly secured it and put it at the front desk. When I came back to look for it, they immediately told me they had found it. Really excellent service!"

"The service was great, and the facilities were complete, including a washing machine with a dryer function, which was excellent. There was also a microwave, refrigerator, induction cooker, and other appliances. We bought seafood from the market and cooked it ourselves, which was really nice. The apartment is by the sea, so you can watch the sunset from the room. It's close to Jesselton Market and next to Jesselton Point, making it very convenient for island hopping."

"I contacted customer service in advance, and they were always responsive. For our celebration, they even provided some simple decorations, which was a pleasant surprise when we checked in! Our flight was delayed, and although the official check-in time was before 24:00, we were still able to check in smoothly more than half an hour late that day (we hadn't anticipated the delay would be that long). The room view was really good (it's a pity we didn't stay in the room until evening, otherwise, watching the sunset would have been great!). There's also an outdoor viewing area on the 6th floor, but we didn't stay long enough for its operating hours. The room size was decent, with just one chair, but it had a full kitchen with almost all utensils provided! The bathroom also had toiletries. The breakfast included in the room rate was a nice bonus. The best part was definitely the infinity pool! It was still cool and out of the sun at 8:00 AM. I stayed at both Citadines Waterfront and The Shore in Kota Kinabalu, and it turns out they're in the same building but with separate entrances (they are interconnected). The pool on the 6th floor is directly separated, which is pretty cool."