The hotel staff were very friendly and check-in was quick. The location is excellent, and the breakfast was delicious with a great variety of high-quality ingredients. There are many bus routes nearby, and bus 153 goes to and from the airport. It's a bit of a distance, but not too far, and Chuhe Street is easy to navigate!
The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
This was my second stay at the hotel and I would not recommend if you are sensitive to smoke smells. The hotel seems to cater to many Chinese tourists whom seem to smoke quite a bit despite the hotel being non-smoking. Management should try to fix the problem. When we complained; they said there were no more rooms and offered no solution. Only when pushed they claim they would help, which was only an open window, and it did not make a major difference. Also location is sub optimal, you needed a taxi to go anywhere meaningful. Also hotel seems quite dated but basic amenities were there. Simple breakfast.
The room was cozy and clean, with fresh, new bedding that made for a very comfortable sleep. The hotel also has a small courtyard, perfect for relaxing with a cup of tea. The front desk staff are Chinese, so communication was seamless, and the service was incredibly attentive. I highly recommend this hotel for both leisure and business travelers!
Very comfortable bed!! The bed itself is 5star hotel bed.
Its height is quite high. So when I lie down on the bed, I jumped on it. Hahaha
There is bath clothes, too . Very nice facilities.
There are many buses around this area, you can use bus here easily.
Specially the breakfast is truly brilliant 👏🏻
There are so many types of food on the breakfast.
The girl who works during breakfast is very friendly and kind. Thank you!
This hotel has good facility + amazing breakfast !
I stayed at the hotel for one night after an overnight flight. I checked into my room very quickly. I paid for the room through Trip.com and paid in rubles right there at reception, which was very convenient since our cards don't work in Bishkek. The room was spacious, with a great view. The hotel is convenient for accessing the city's main attractions. I'd like to highlight the friendly staff and the decent breakfasts. I would recommend this hotel to friends.
It was a lovely hotel not far from the airport, the main star of my stay there was the front desk staff, especially Mr. Malik who speaks excellent English and an amazing problem solver. I was looking for a city to city ride without any Kyrgyz or Russian and he helped me to secure it without any problem. He even helped me to dodge suspicious and ridiculously overrated taxi drivers Thanks to him, my travel was smooth and joyful. Also the breakfast was delicious. Overall, a very good experience.
Had an incredibly comfortable stay at the Kyrgyz Star Hotel in Bishkek! ✨
The deluxe double room I stayed in truly surprised me – it was super spacious with an open layout, never feeling cramped at all. What I loved most was the bathtub; after a day of exploring, a hot bath back at the hotel was just what I needed to unwind!
The hotel's location is also very convenient, the staff are friendly, and the breakfast offers a wide selection. If you're looking for a comfortable hotel with great value for money in Bishkek, I highly recommend the Kyrgyz Star. I'll definitely choose this place again next time I visit! 🏨💯
Aside from its distance from the city center, it's a pretty good hotel overall. Although it's not a true Crowne Plaza hotel, the front desk staff speaks English, the breakfast is decent with a good view, and the rooms are reasonably priced. There are no shops downstairs.
Great
21 reviews
9.2/10
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VND 1,649,066
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8.9/10
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GGuest UserThe hotel's location is super convenient for getting around and finding places to eat. My room was spotless and tidy, the bedding was really comfortable, and the soundproofing was excellent, so I had a peaceful night's sleep. The front desk staff were incredibly warm and attentive, check-in was quick and efficient, and they were always prompt in responding to any requests. The overall ambiance is elegant, the facilities are comprehensive, and it offers great value for money. I was very satisfied with my stay and would definitely choose this hotel again for future trips. Highly recommended!
GGuest UserThe worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
GGuest UserI used this hotel for a business trip and had a very positive experience.
Location & Dining: The location is excellent for dining options. There are two cafes directly across the street, and additional restaurants and cafes in the neighboring block, making meal times very convenient. While the on-site restaurant was under renovation and unavailable, the hotel provided a free breakfast voucher for a nearby café, which was a great alternative. I'm excited about the future, as the renovated restaurant is expected to become NAVAT, a highly-regarded establishment in the city. I look forward to staying here again after the renovation is complete!
Amenities & Comfort: I was very appreciative of the complimentary amenities in the room, including the free bottled water, electric kettle, and supplies for coffee and tea. The restroom and shower were clean and very easy to use.
Service: The hotel staff were friendly and incredibly helpful. They promptly handled my sudden request for a taxi and provided very detailed and useful information about the city. Their hospitality significantly enhanced my stay.
Overall: Highly recommended. A very comfortable stay with exceptional service and a convenient location.
LLululala77Very comfortable bed!! The bed itself is 5star hotel bed.
Its height is quite high. So when I lie down on the bed, I jumped on it. Hahaha
There is bath clothes, too . Very nice facilities.
There are many buses around this area, you can use bus here easily.
Specially the breakfast is truly brilliant 👏🏻
There are so many types of food on the breakfast.
The girl who works during breakfast is very friendly and kind. Thank you!
This hotel has good facility + amazing breakfast !
PPaopaodewoThe hotel next to the Sofitel Hotel is OK for business trips, convenient travel, after all, the country is so big, there are dining inside. The breakfast was full, stayed twice, the hotel was tight, booked in advance, and the road was built at the door last time.
DDaniel SoonFriendly staff. Check-in/out process was efficient and fast. Room/breakfast was basic but great value for the amount paid. Not exactly in the prime sight-seeing area but that is offset by their relatively affordable local ride hailing service and the walkable distance to multiple dining options and convenience stores.
KKhongorzul_TIt was a lovely hotel not far from the airport, the main star of my stay there was the front desk staff, especially Mr. Malik who speaks excellent English and an amazing problem solver. I was looking for a city to city ride without any Kyrgyz or Russian and he helped me to secure it without any problem. He even helped me to dodge suspicious and ridiculously overrated taxi drivers Thanks to him, my travel was smooth and joyful. Also the breakfast was delicious. Overall, a very good experience.
AAnonymous UserThis was my second stay at the hotel and I would not recommend if you are sensitive to smoke smells. The hotel seems to cater to many Chinese tourists whom seem to smoke quite a bit despite the hotel being non-smoking. Management should try to fix the problem. When we complained; they said there were no more rooms and offered no solution. Only when pushed they claim they would help, which was only an open window, and it did not make a major difference. Also location is sub optimal, you needed a taxi to go anywhere meaningful. Also hotel seems quite dated but basic amenities were there. Simple breakfast.
TTianbiandemihayiluoweiqiThe hotel staff were very friendly and check-in was quick. The location is excellent, and the breakfast was delicious with a great variety of high-quality ingredients. There are many bus routes nearby, and bus 153 goes to and from the airport. It's a bit of a distance, but not too far, and Chuhe Street is easy to navigate!
PPaopaodewoStayed a few times, the price is not bad, breakfast is OK, mainly from the office is more convenient, sometimes the price is more high, every day is different,,,,
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