4-Star Hotels in Chu, Kyrgyzstan

"It’s a very new hotel, only opened for 2 months. Room are big and clean, beds are comfortable. Location is good. But you cannot find it on Google map or Yandex map. Luckily they provide free airport pick up. Service is good. However it’s a Chinese hotel, 90% of the guests are Chinese bizman. So the atmosphere is not really suitable for tourist. Only 2 tables in the garden, often are occupied. They offer full Chinese bft which is fine for me, but nowhere to sit to eat. The staff are very kind and helpful but limited information about travelling request. Price performance is good, but only suits Chinese."

"I chose the Kyrgyzstan Star Ala-Too Central Square for my business trip to Kyrgyzstan, and after a week's stay, I had a very comfortable experience. I definitely have to praise it! 👍 As a business traveler, location is paramount, and this hotel is super close to the Bishkek train station. Taking a taxi to the old town for business meetings only takes about ten minutes. Within a ten-minute walk, there are several local restaurants and supermarkets, so I didn't have to go out of my way to buy souvenirs or find food, which saved a lot of time. The business room I chose was quite spacious. Since it's newly opened, facilities like the smart toilet, sofa, and desk were all sparkling clean. The power outlets for charging my devices were very well laid out, so I didn't have to search for power strips when working late. The hotel also has a laundry room, which was perfect for washing and drying all the shirts and suits I'd accumulated over the week. I could head out looking sharp, which is so convenient for business travelers! 👏 The most pleasant surprise was the service. The front desk staff spoke fluent Chinese, so communication was completely seamless. When I urgently needed to print a contract, the front desk quickly helped me out and even recommended a reliable car rental service nearby – the attention to detail was exceptional. While the breakfast selection wasn't extensive, it offered both Chinese and Western options. The freshly baked bread and local yogurt were delicious, and I left feeling full and energized every day. For this price, being able to stay at such a hotel in Bishkek city center offers excellent value for money. I'll definitely choose this place again for my next business trip here, and I highly recommend it to friends traveling or on business in Bishkek. You can confidently go for it! ✅"

"The hotel is in a good location with good amenities nearby. It's a newly renovated hotel, but the overnight stay was particularly poor. I often heard noises and was often woken up. The breakfast was so-so, but worth the price."

"I really appreciated the communication with the hotel and their attentiveness to my requests. My expectations were met, and everything was exactly as described. However, about a day before check-in, I inexplicably received an email from the reservations department stating that I would need to pay $107 by card upon arrival. I asked them to re-verify my confirmed payment, sending them our previous correspondence. I requested a reply as my check-in was scheduled for midnight the next day, but I never received one. I'm not lowering my rating because everything else was excellent, perfectly matching the hotel's description and my expectations. Thank you!"

"The hotel is conveniently located, especially if you need quick access to the airport or have business in the surrounding area. For those purposes, the location works very well. The rooms were clean and comfortable, and one of the highlights was the peaceful courtyard. It was a lovely place to unwind, and relaxing on the daybeds made for a very pleasant break from the busy city atmosphere. Breakfast was average—perfectly acceptable, but nothing particularly memorable or unique. Overall, a comfortable stay with a relaxing environment and a convenient location for travelers staying in this part of the city."

"The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated. At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest? This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures. What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again. As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them. Be careful, what happened to me might be happen to you as well."

"Aside from its distance from the city center, it's a pretty good hotel overall. Although it's not a true Crowne Plaza hotel, the front desk staff speaks English, the breakfast is decent with a good view, and the rooms are reasonably priced. There are no shops downstairs."

"This was my second stay at the hotel and I would not recommend if you are sensitive to smoke smells. The hotel seems to cater to many Chinese tourists whom seem to smoke quite a bit despite the hotel being non-smoking. Management should try to fix the problem. When we complained; they said there were no more rooms and offered no solution. Only when pushed they claim they would help, which was only an open window, and it did not make a major difference. Also location is sub optimal, you needed a taxi to go anywhere meaningful. Also hotel seems quite dated but basic amenities were there. Simple breakfast."

"I stayed at the hotel for one night after an overnight flight. I checked into my room very quickly. I paid for the room through Trip.com and paid in rubles right there at reception, which was very convenient since our cards don't work in Bishkek. The room was spacious, with a great view. The hotel is convenient for accessing the city's main attractions. I'd like to highlight the friendly staff and the decent breakfasts. I would recommend this hotel to friends."

"It doesn't cost $80 a day. The room was smoked despite the banning plate. Overall not bad but not for that money. Almost forgot-morning fantastic! Above all praise! He pulled out all the opinion about the hotel!"