4-Star Hotels in Ishikawa Prefecture, Japan

"The Koko Hotel surprised us with its service for guests, such as welcome drinks and good breakfast, as well as its large rooms occupied with a sofa and table in there. Besides, the hotel is located right in the city center, that is very convenient for exploring Kanazawa's main tourist destinations, museums, and even for shopping. However, what we really appreciated was the hotel's staff. We had never encountered such warm hospitality, respect, and assistance in our problem that we had faced as we arrived to the hotel. To be specific, my son lost his bag, but he couldn't remember where it could happen whether it was in a local bus from the Kanazawa station or in a highway bus that we took from Shirakawa-go station. The hotel manager called both the local bus company as well as and to the highway bus company to get reliable information. Unfortunately, the bag couldn't been find."

"The triple room was spacious. Although it wasn't a hot spring hotel, it had a public bath, massage chairs, and complimentary ice cream, allowing guests to relax after their bath. The facilities were excellent, with art pieces on display and a beautifully designed courtyard garden where guests could quietly appreciate the scenery. The breakfast was plentiful and varied, with a delightful surprise of ice cream included. Attention to detail was evident, such as providing elastic bands to secure the sleeves of the yukata."

"This was a truly satisfying stay. Before checking in, I had visited Shirakawa-go and was a little disappointed not to see any snow. But then, on my first morning at the hotel, I pulled back the curtains to find it snowing heavily! It was absolutely amazing. I decided right then and there not to go anywhere and just enjoy the snow from the hotel. The hotel is a bit older, but the room was clean and tidy. I had upgraded my room, and it wasn't small at all. The area mentioned in the description probably just refers to the room itself, but the entryway was also very spacious, allowing me to easily open my large luggage. The indoor balcony in front was also quite large, perfect for a family to sit and enjoy the snow. The floor-to-ceiling windows offered direct mountain views, with the river flowing right below. The large floor-to-ceiling windows in the restaurant lobby were even more stunning – it was wonderful to enjoy the snow while dining. Even the outdoor onsen provided beautiful views of the snow and river while soaking. The best part was how few people there were; both times, it was just me and my daughter, so there was no need to book a private onsen. Behind the hotel, there's a walking trail. We explored it that day, and while the heavy snow made it a bit challenging to walk, it was incredibly beautiful and completely deserted. Every photo we took was a scenic masterpiece. Our shoes and socks got wet on the way back, but thankfully, we didn't feel cold. There are convenience stores and supermarkets nearby, making it very convenient to buy food and other necessities. I would definitely recommend this hotel to friends. The staff were also very friendly. Although most of them didn't speak English, they used translation software, so communication was just a bit slow."

"Great location, just 500 meters from the train station. The twin room was spacious and even had a massage chair. However, the hotel generally feels a bit old and could use a renovation, even though the plumbing in the room works fine and the furniture is in good condition. Breakfast is a choice between a European or Japanese set meal. You can help yourself to unlimited vegetables, yogurt, juices, tea, and coffee. The restaurant only serves breakfast and late-night ramen (from 9:30 PM); you can't have lunch or dinner at the hotel."

"Everything was good, but I'm afraid I can't give high marks for the facilities and service. It was self-check-in, and cleaning only happened after a few days' stay. I was a bit annoyed to find the hotel was cheaper after I booked it. When I asked about a room upgrade, they seemed really surprised, like, why be surprised if it's not possible? It's like going to a public bathhouse, seeing people naked, and then being surprised – the sign says no surprises! Secondly, there were no facilities whatsoever. It's one thing not to have disposable slippers for adults, but they didn't even have them for kids, only adult-sized ones. My child was clattering around in oversized slippers. If they don't cater to children, they should state that they don't accept kids. As for disposable skincare products, razors, and combs, forget about it, definitely none of those. Although my son said this was the worst hotel we've ever booked, I don't think it's that bad. The large public bath was quite comfortable. I hope the owner improves things."

"This onsen is a popular place for Japanese tourists. We were nearly the only westerners there. It was a real cultural experience for us. The staff were very welcoming and we enjoyed the buffet breakfast and dinner. We went there to relax and experience the onsen. Our room was comfortable and clean with a great view of the forest valley. We were constantly surprised at the extras that were available. There is a well maintained games room, the teas available after bathing and drinks in the lobby area. We also made use of the free electric bikes to explore the area. They bathing areas, male and female, has 3 baths, a cold bath and sauna. We are now big fans of onsen bathing. If you are wanting a different experience to the city I would highly recommend this onsen."

"Stayed here for 3 nights during my trip to Kanazawa and was very happy with the choice. The location is excellent – within walking distance of Omicho Market, Kanazawa Castle, Kenrokuen Garden and many of the city's main attractions. I hardly needed to use public transport during my stay. The room was clean, comfortable and well-maintained. One of the standout features was the complimentary lounge service. It was nice to be able to stop by for coffee, drinks and light refreshments after a day of sightseeing. The staff were courteous and efficient throughout my stay. Overall, Hotel Intergate Kanazawa offers excellent value for money, a convenient location and a comfortable stay. I would gladly stay here again on my next visit to Kanazawa."

"KAI Kaga inherited hundreds of years of hot spring inns and used new modern models to attract tourists in the hope of driving crowds to the hot springs in nearby districts. However, it turns out that the surrounding area is very deserted. Except for KAI Kaga, which is fully booked on weekends, there are almost no crowds. The surrounding shops are either closed or on the way to closing, and the nearby shrines specially marked as tourist attractions are also deserted. The hotel itself, the rooms, the hot springs, the facilities and the food are all average, but it is really not worth the price (it may also be that there are more people on weekends and the price is higher). The high unit price will easily make people look at the small details through a magnifying glass, and they will find that many small areas need to be strengthened. Another drawback is that there is no shuttle service from the station to the hotel (other lower-priced hotels nearby offer that). If you don't happen to pass by and want to take a hot spring bath, it is not recommended to come here specifically. In the end, I didn't give a bad review because the service staff were relatively young and had a good attitude. Xingye has its own set of training for its employees."

"This is my go-to hotel whenever I visit Kaga Onsen in Komatsu; I've stayed here a total of five times. That's how satisfied I am with their service, the quality of their hot springs, and the variety of food they offer. They even provide unlimited snacks, onsen eggs, drinks, and potatoes throughout the day, which is so good you barely need a full meal. There are three different hot spring baths, and since they operate on a rotating schedule for men and women, you get to experience all the different tubs. The facilities are well-maintained and spotless. I highly recommend it! The staff are all incredibly friendly, giving you a true taste of Japanese hospitality."

"Location is convenient. Front desk staff are helpful & friendly. Mr Yagi-San is especially professional and helpful! He has even helped us to book our bus tickets with very detailed details and instructions. Hotel buffet breakfast has limited choices of food but quality is ok. Overall, we are very happy with this hotel."