4-Star Hotels in Ontario, Canada

Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.

The location is fantastic, super convenient for sightseeing. I loved that I could always see the CN Tower from my room. Big thanks to the friendly staff at the front desk!

The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.

The hotel's hardware facilities are fine, but the front desk service... I hope they hire more staff with a better service mindset. I owed just over 67 yuan for the hotel fee and gave 70, so I should have gotten more than two yuan back. I was really tired and just wanted to go back to my room to rest since it was late at night. Then this classic conversation ensued: Her: ”There's just over one yuan left, do you want your change?” Me: ”Yes, please.” (I just wanted to go rest quickly) Her: ”Do you want the cash now?” Me: ”OK.” Her: ”Can I give it to you when you check out?” Me: ”OK.” (I really just wanted to end the conversation) Her: ”Can I just not give it to you? It's only a bit over one yuan.” Me: ”OK.” (So tired, and hadn't even eaten yet) Her: ”OK”

We stayed for a night as our flight was early next morning. We picked this hotel as it was conveniently located in Terminal 3. We landed in Terminal 1 and the hotel was a stop away via airport train. The hotel was modern and clean. Beds were comfortable. We ordered room service for dinner and it arrived promptly. There’s a Starbucks next to the reception.

The hotel location is around 5-8 minutes on foot to the Niagara Falls Ferry so it’s very convenient. I can’t say the room they gave me was the best, the “view” was of the pool, there were fruit flies, the ventilation in the bathroom released a really musty odor if not turned on, and the floors were not very clean. Overall 6.8/10.

There was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!

Service was good as always, quick easy check in and out with no complications. We always leave our vehicle there while traveling a week at a time, never had any complaints.

Great location, easy check in / check out, amazing views from very high floor of a 50-story condominium. I was able to check in at 3PM and the place was very clean. 24 hour security at the lobby and 24 hour concierge on 5th floor. There is a large public parking lot right across the street that is safe and easy to use. Starbucks & Tim Horton’s is right downstairs, and Dundas Square is literally a 6 minute walk away. Would definitely stay again and would recommend to others!

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.