4-Star Hotels in Chittagong, Bangladesh

"This was our fifth stay at The Peninsula Chittagong. We visit family in Chittagong and will likely return in 12–18 months. For many years this was arguably the leading business hotel in the city. The newer Radisson Blu has overtaken it for luxury and facilities, but it is a category above and you pay considerably more. The Peninsula still offers an excellent balance of location, comfort, facilities and value. I genuinely want the hotel to succeed. I even offered to sit down with a manager to share constructive feedback. Many issues are small and inexpensive to rectify but could make a significant difference, particularly for international travellers, who appeared to make up a large proportion of guests. Our Super Deluxe Room was spacious and comfortable. We like the traditional Bangladeshi style and solid timber furniture. Older décor isn't a problem – it gives the hotel character, and our room had been freshly painted. The ground-floor café is excellent: attractive, very clean, good choice, charging points for laptops/devices and very good value. The private fine-dining room is beautiful. Breakfast and evening buffets were also excellent, with a huge variety for Bangladeshi and international tastes. Detailed cleaning and maintenance need more attention. The hotel isn't dirty, but there were stains and marks that appeared simply to need wiping. Some older light switches/fittings had considerable built-up grime. Their age isn't the issue – a minute with suitable cleaner could probably make them look almost new. Bathroom silicone was missing, loose or badly discoloured; removing, cleaning and resealing it would cheaply transform the appearance. The traditional/older character isn't the problem – we like it. It's the small maintenance details. The hairdryer was very dated, flimsy and starting to fall apart. The minibar door was cracked but worked. Air-conditioning worked well but was noisy, so we used the lowest setting to sleep. The older toilet design allows the water to rise considerably when flushing, and the flush is exceptionally loud; neighbouring toilets could also be heard at night. The toilet-roll holder was awkwardly behind you and the overly long bidet hose rubbed against the vanity, creating more noise. For a business hotel, charging points and light controls on both sides of the bed would be a worthwhile upgrade. The attractive solid timber floor is also surprisingly slippery in socks, so take care. Corridor acoustics aren't great and doors slamming from guests or housekeeping can be clearly heard. Quiet self-closers could make a considerable difference. Our biggest issue was requesting a quiet room but being placed on the 14th floor directly beneath the 15th-floor bar. On our final night, very loud bass-heavy music could be heard in our room. I called around 10:30pm and was promised a call back within five minutes. Around 10–12 minutes later I was told it had been turned down and would finish within 10 minutes. There was no noticeable reduction and it eventually stopped around 11:08pm. Guests specifically requesting quiet rooms shouldn't be placed directly beneath the bar. Our room cards also failed around 10–12 times between us during the five days we occupied the room, requiring repeated trips to reception. Another small observation: several waiters sometimes attend the same table. In the UK we're accustomed to one waiter looking after a table, providing continuity and making tipping simpler. Overall, another very good stay. Staff were friendly and helpful, the food is excellent, the café is particularly good and the location is hard to beat. Most issues don't require major refurbishment – better detailed cleaning, fresh silicone, quieter doors, updated amenities, reliable key cards and better quiet-room allocation would make a substantial difference. We genuinely want The Peninsula to succeed. We expect to return again in 12–18 months. Hopefully we'll see some of these straightforward improvements next time."

"Everything is top notch.You can stay here without any worry. But remember, surestay and Best western both are different hotel.Even though it's under best western, it's miss some option like pool,no sea view rooms. Everything else is so perfect that those lacking won't be a issue for you."

"During check-in, they took separate photos of both me and my wife, which made me feel quite uncomfortable. I have stayed at this hotel before, and this was never done. Even when traveling abroad, I have not encountered such a practice in other hotels. During our stay, we consumed some food and paid the bill at the time of check-out. Everything was settled properly, and we completed the check-out. However, about 30 minutes later, the hotel called and claimed that we had consumed two chocolates and had not paid for them. I clearly denied this, but despite my explanation, they repeatedly insisted. Eventually, I was compelled to pay for the chocolates via bKash."

"Staying at Royal Pearl Suites was truly a delightful experience! 🏖️ The hotel offers spacious, well-decorated rooms with modern amenities, making it perfect for both relaxation and comfort. The staff were extremely friendly and attentive, always ready to help with a smile. 💙 The location is excellent—just a short distance from the beach, yet peaceful enough to enjoy a quiet stay. 🌊 The rooftop view was stunning, especially during sunset. 🌅 Overall, a wonderful place to stay in Cox’s Bazar if you’re looking for comfort, hospitality, and a touch of luxury. Highly recommended! 🌟"

"Clean and large room, regular cleaning, quiet. Of the downsides: bad and slow service, did not work a pool, breakfast in the form of a buffet that is declared, and instead serve on the menu: omlet, 1 sausage, tomato and bread... Very all weak for a five-star hotel. The type in the room is not present, it is angle and looks into the internal territory."

"I recently stayed at this hotel and had a very pleasant experience. The location is excellent, very close to the beach and nearby shops and restaurants, which made it easy to move around. The room was clean, spacious, and well maintained. Housekeeping did a good job every day, and the environment was quiet and comfortable for rest. The breakfast buffet was good with a nice variety of food options. The quality and taste were satisfying. One of the best parts of my stay was the staff service. All the staff members were polite, friendly, and very helpful whenever I needed assistance. The rooftop swimming pool was also a great place to relax and enjoy some leisure time. Overall, my stay was comfortable and enjoyable. I would definitely recommend this hotel to anyone visiting Cox’s Bazar and would love to stay here again in the future."

"The entire hallway of the floor we were staying smelled like cigarette and ****. People were smoking inside of the hotel on the 5th floor. We informed the authority but they didn’t do anything about it. Their morning breakfast was good tho. The bathroom of our unit was extremely small. We booked the hillside delux (the view from the window was terrible tho)"