4-Star Hotels in Victoria, Australia

"Juliana, Jamie and Te Rievu were hospitable and helpful in arranging all the 6 rooms on the same floor for my family members and me, especially during this sensitive time. The roooms were clean and spacious. The quiet lobby area was apt for our family catch ups. It would be a little more special if there is a little gifting to one of my family members whose birthday fell during the accomodation period. Nonetheless, the hotel is good and will return again."

"I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room. Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner."

"Location: The hotel's location is excellent, right near the city center train station, and the free city tram passes right by the front door, making it very convenient to get to the main attractions. Facilities: The hotel rooms are small, and the facilities are very basic, with only some essential amenities, showing their age a bit. Hygiene: The cleanliness was well-maintained."

"Unexpectedly comfortable! The room is spacious, the kitchenware is complete, and the bedding is comfortable. It is so comfortable to enjoy the massage chair and bathtub after climbing the mountain! There are often dozens of ducks playing in the small pond outside the French window, kangaroos jumping on the lawn from morning to night, and flocks of parrots and beautiful birds."

"(1) The front desk lady was incredibly condescending. She was clearly of Asian descent, but she looked at us with utter contempt the moment we walked in. Her attitude was completely impatient and rude, and she spoke to us in a superior tone, lacking any professional hotel etiquette. It was really uncomfortable to be discriminated against by another Asian person in Australia – seriously, what's up with that? 😅 Later, when we were leaving, we saw her being incredibly friendly to a Caucasian man, smiling and greeting him as soon as he entered, asking about his needs. What's that supposed to mean? 😅 I was happy until I saw her at the front desk, and then I just wanted to switch hotels. (2) The hotel also completely failed to inform us about the check-out time. It's completely different from the standard 12:00 PM check-out in China. We started getting knocks on our door at 8:00 AM, but no one spoke, so we thought it was a mistake. No one told us it was because we needed to check out. We weren't informed at all beforehand, which resulted in us being ordered to leave immediately. It was humiliating and offensive; we were almost kicked out and were charged an extra $50! ❗️ (3) The other hotel staff were very nice, and the Thai food at the hotel was also delicious 😋. The guests from other countries we met were also very friendly and polite. The breakfast selection wasn't huge, but the fried rice was exceptionally good."

"Awesome room size, we got a free upgrade to a 2 bedroom. Great views of the city lights all-round. They were very accommodating for a late night check in. Comfiest bed, makes a world of difference. There wasn't any dishwasher tabs, laundry detergent or other cleaning products but at least there is a dishwasher. Washing machine and a dryer in the room. A nice surprise the Intercom works and allows you to buzz in visitors to the secured visitors carpark. Name on the building is ALT Apartments."

"The serviced apartment was incredibly spacious. It came fully equipped with a great selection of kitchenware, including cutlery, knives, forks, dishes, and cooking utensils. The location is excellent—very close to a supermarket, making it super easy to buy groceries and prepare meals daily. Highly recommended!"