5-Star Hotels in Sabah, Malaysia

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Excellent facilities 😁! Cleanliness is good. Upon arrival around 3pm, no bellboy at the hotel to assist us with luggage. The reception who helped us with our check in is very unprofessional. 2 of them have keropok on their desk and eat in front of me. Later they even exchange each other’s keropok. I didn’t see her wash hand before handling my hotel room key/document! Other service, for aircon and hot water issue, after cll them, they came quite on time to fix problem. The only reason I will return will be their hotel room size, excellent room view and breakfast view. Thank you

Lovely hotel, a little old (it opened in 1977) but you can feel it has got a lot of character. Kudos to EVIS from Bell Service, he’s a humble gentlemen who loves to engage with his guests. He assisted me with my luggage and escorted me to my room. He knows the hotel inside out and loves to share his insights. Also a shout out to MARY from front desk, she is amazing. She is multi functional with assisting me to check-in PLUS helping me with concierge matters regarding my flight ticket. Exceptional staff. Thank you for having me!

The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.

Overall our 2-night stay at Hyatt Centric KK was comfy n relaxing. The lobby n top floor lounge ambience is excellent~feeling of calmness. Rooms are spacious n clean with beautiful sunset seaview. We especially like the bathroom with sitting bench~ a considerate design for guests who prefer to sit n shower. Restaurant staff were very well-mannered n helpful. The hotel is well located just opposite the Sabah Suria shopping mall, so it's very convenient if you wish to dine out or shop around…

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

A wonderful stay and couldn’t be starting in a different way of saying big thanks for the staffs Danny and Ahmad that was very attentive and friendly with my family, very cheerful since the beginning of our stay till the last day, noting with stay almost 2 weeks there . Another big thanks for Agnes during breakfast, very kind and cook delicious eggs . Staffs are very customer oriented, the facilities for kids are perfect , big thanks also for the staff (girls) from cool zone , where the kids had lots of fun. Food wise no matter at breakfast , dinner or snacks around pool very delicious . Improvements I would say, get better selection of draft beer, only have tiger . And the bartenders need to improve the cocktails , special the ones that are made around the pool. Celebration of new year was top notch for all guests I think . Definitely is a come back anytime soon .

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Excellent facilities 😁! Cleanliness is good. Upon arrival around 3pm, no bellboy at the hotel to assist us with luggage. The reception who helped us with our check in is very unprofessional. 2 of them have keropok on their desk and eat in front of me. Later they even exchange each other’s keropok. I didn’t see her wash hand before handling my hotel room key/document! Other service, for aircon and hot water issue, after cll them, they came quite on time to fix problem. The only reason I will return will be their hotel room size, excellent room view and breakfast view. Thank you

Lovely hotel, a little old (it opened in 1977) but you can feel it has got a lot of character. Kudos to EVIS from Bell Service, he’s a humble gentlemen who loves to engage with his guests. He assisted me with my luggage and escorted me to my room. He knows the hotel inside out and loves to share his insights. Also a shout out to MARY from front desk, she is amazing. She is multi functional with assisting me to check-in PLUS helping me with concierge matters regarding my flight ticket. Exceptional staff. Thank you for having me!

The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.

Overall our 2-night stay at Hyatt Centric KK was comfy n relaxing. The lobby n top floor lounge ambience is excellent~feeling of calmness. Rooms are spacious n clean with beautiful sunset seaview. We especially like the bathroom with sitting bench~ a considerate design for guests who prefer to sit n shower. Restaurant staff were very well-mannered n helpful. The hotel is well located just opposite the Sabah Suria shopping mall, so it's very convenient if you wish to dine out or shop around…

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

A wonderful stay and couldn’t be starting in a different way of saying big thanks for the staffs Danny and Ahmad that was very attentive and friendly with my family, very cheerful since the beginning of our stay till the last day, noting with stay almost 2 weeks there . Another big thanks for Agnes during breakfast, very kind and cook delicious eggs . Staffs are very customer oriented, the facilities for kids are perfect , big thanks also for the staff (girls) from cool zone , where the kids had lots of fun. Food wise no matter at breakfast , dinner or snacks around pool very delicious . Improvements I would say, get better selection of draft beer, only have tiger . And the bartenders need to improve the cocktails , special the ones that are made around the pool. Celebration of new year was top notch for all guests I think . Definitely is a come back anytime soon .

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Excellent facilities 😁! Cleanliness is good. Upon arrival around 3pm, no bellboy at the hotel to assist us with luggage. The reception who helped us with our check in is very unprofessional. 2 of them have keropok on their desk and eat in front of me. Later they even exchange each other’s keropok. I didn’t see her wash hand before handling my hotel room key/document! Other service, for aircon and hot water issue, after cll them, they came quite on time to fix problem. The only reason I will return will be their hotel room size, excellent room view and breakfast view. Thank you

Lovely hotel, a little old (it opened in 1977) but you can feel it has got a lot of character. Kudos to EVIS from Bell Service, he’s a humble gentlemen who loves to engage with his guests. He assisted me with my luggage and escorted me to my room. He knows the hotel inside out and loves to share his insights. Also a shout out to MARY from front desk, she is amazing. She is multi functional with assisting me to check-in PLUS helping me with concierge matters regarding my flight ticket. Exceptional staff. Thank you for having me!

The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.

Overall our 2-night stay at Hyatt Centric KK was comfy n relaxing. The lobby n top floor lounge ambience is excellent~feeling of calmness. Rooms are spacious n clean with beautiful sunset seaview. We especially like the bathroom with sitting bench~ a considerate design for guests who prefer to sit n shower. Restaurant staff were very well-mannered n helpful. The hotel is well located just opposite the Sabah Suria shopping mall, so it's very convenient if you wish to dine out or shop around…

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Facilities: The facilities are quite complete, with 24-hour hot water, you can cook but it is almost useless, and there is no washing machine or bathtub. Hygiene: It is cleaned quite well. But there are cockroaches🪳. I saw three of them during my stay, and they can fly. If you mind, choose carefully. Service: There is no front desk, you need to contact in advance to check in, and get the key yourself at the mailbox on the 32nd floor. Environment: It is very close to the pier, and the view on the top floor is very good.

A wonderful stay and couldn’t be starting in a different way of saying big thanks for the staffs Danny and Ahmad that was very attentive and friendly with my family, very cheerful since the beginning of our stay till the last day, noting with stay almost 2 weeks there . Another big thanks for Agnes during breakfast, very kind and cook delicious eggs . Staffs are very customer oriented, the facilities for kids are perfect , big thanks also for the staff (girls) from cool zone , where the kids had lots of fun. Food wise no matter at breakfast , dinner or snacks around pool very delicious . Improvements I would say, get better selection of draft beer, only have tiger . And the bartenders need to improve the cocktails , special the ones that are made around the pool. Celebration of new year was top notch for all guests I think . Definitely is a come back anytime soon .