5-Star Hotels in Johor, Malaysia

The overall quality of the hotel exceeded my expectations. The environment, facilities, and service were all outstanding. The room was clean and comfortable, the view from the window was pleasant, and the breakfast was delicious and plentiful. The staff were attentive and thoughtful, making me truly feel at home. It's an excellent choice for accommodation when visiting Zhangjiajie and definitely deserves a five-star rating.

I was just passing through and needed a place to stay for a night, but I stumbled upon a gem! The location is convenient with everything nearby. The room was spotless, and the mattress was just the right firmness – I slept like a baby and woke up naturally. The decor is simple yet stylish, and the warm lighting made coming back to the room at night feel so cozy and like coming home.

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

Been staying with a few JB hotels that is near to mall. Sheraton JB win with it big room, friendly staff and great breakfast buffet. It also near a new mall. If anything bad about it - need to work on the Internet coverage and the TV channels access. It was down a few time during our one day stay.

Convenient location. Glad that our room was on the highest floor and spacious for 3 adults.  However, we saw our room ceiling covered with mould the next morning. The mould fell on the carpet, really disgusting.  We Only stayed 1 night, otherwise would have requested to change room.  Aircon fan is very loud, might affect light sleeper.

The facility is new and clean , service is good .area is very quiet and large room area,, with relax balcony. Free parking space . 👍👍

Beautiful resort set in a very chill and relaxing atmosphere. Staff provided good service and made us feel at home. Breakfast was decent and had a good variety.  The room was clean and cosy and the mini bar was great.  The only area for improvement is probably the room furniture which has some wear and tear and looks a little aged. The bathroom and toilet floors would impress better if given a chemical cleaning.

Quiet, tranquil hotel with a great beach front. Staff are mostly polite and courteous. Railings at my room corridor are rusty and chipboard at entrance was flaking - not great optics but didn’t affect my stay. Room interior & furnishing was very good. Bed was comfortable but rather soft. Check out that day happen to be very slow and the staff insist on collecting tourist tax from my wife tho I have paid via Trip.com when I booked (I was driving up from the car park so my wife was returning the door cards). So the staff insist it wasn’t paid & my wife paid again. Result is we had to ask for a refund.

This is a good place to stay. Though can be boring for some but we always come back to this hotel. Pros 1) Big room & very spacious 2) Great pool for adults & kids 3) Great for golfer 4) It is very green..good for the eyes 5) I love the fact they have laundry self service here but bare in mind it is a bit pricey Cons 1) We had encountered room that is not well maintained but u can always asked them to change the room or clean it better 2) Nothing special about the breakfast but it keep u full! 3) This is an old hotel so have some expectation on the rundowns 4) It is far from shops so if u want to go out u can either grab or drive out

A big thank you to the entire Hard Rock Hotel Desaru team for making our family trip such a memorable one. Your outstanding hospitality is what truly sets this hotel apart. What impressed us the most was the exceptional service. Every single staff member we encountered from the reception team to housekeeping, the restaurant staff, and everyone around the hotel was incredibly warm, friendly and always greeted us with a genuine smile. They made us feel truly welcomed and valued throughout our stay.