A stay at Hilton Turin City Centre places you in the heart of Turin, within a 10-minute walk of Susa Valley and Piazza San Carlo. This family-friendly hotel is 0.5 mi (0.8 km) from Egyptian Museum Torino and 0.7 mi (1.1 km) from Turin Royal Palace.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.Enjoy Italian cuisine at Primo Torino, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Turin? This hotel has 1475 square feet (137 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 195 individually furnished guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
"First of all, it is worth recognizing the layout and comfort of the hotel room. But as a Hilton hotel, I think it does not meet the conditions.
First point: When we arrived, there was no one at the hotel door to help open the door and help with the luggage. Only the receptionist stood in the distance waiting for us, and we had to carry the boxes over many steps to check in. When we finished checking in, the reception desk called a staff member from nowhere to help push the luggage, but the staff member seemed unwilling to help me push the luggage, because he even wanted to push all the suitcases into the elevator where I was and turn around and leave, but he did not succeed because the elevator could not accommodate him.
Second point, the room was not cleaned in time. One morning, I hung the card that needed to be cleaned before going out. As a result, when we came back in the afternoon, we found that the room was not cleaned, so we had to go to the front desk to ask please help me clean the room.
Third, when we checked out, the front desk system and staff were confused. I paid the full room fee when I booked. When I checked out, the staff asked me to pay the room rate again, which confused me, but she was quickly stopped by her manager."