5-Star Hotels in Delhi, India

"My wife and I had a short stay at this hotel. We ordered room service and Shalini, the person who took our order on the phone was very accommodative to our specic requirements at 10pm. Then came the most impressive Room Service ever experienced by both of us. Aditya, took so much of personal pride to layout the food and served us. Typically we are delivered a trolley with food inside and are expected to serve ourselves. But this wonderful young *** made our late dinner extra special. We skipped breakfast but had their buffet lunch. What a huge and appetising spread.... Once again, the service was as good as the food. Both exceptional !! Chef Sandeep specially attended to us. He saw that we had taken Saag (spinach) so he came around and said you must hv Makki Di Roti with your Saag. Within minutes, we had freshly made Makki Di Roti at our table. The person who served us at the Del restaurant was Nikhil. Very attentive, friendly and quick to serve us. Kudos to the hotel for infusing such a deep sense of good service and superb food quality. Well done ji 🙏"

"The hotel is literally right next to Janakpuri west metro station. Staff were very forthcoming. Rooms are clean and have a safe, mini fridge and iron. There is a small shopping complex next to the hotel."

"I have always been a big admirer of the Taj hospitality experience, though on this visit it felt like some of its former charm was missing. I encountered several issues at the restaurant that unfortunately remained unresolved during my stay. That said, the hotel itself is very well maintained, and the overall standard of service from the staff remains warm and attentive."

"The room was quite small. I've always stayed at the Imperial Hotel before, and this place clearly falls a notch below in terms of facilities and service. Plus, there's always a scammer by the entrance, pretending to read a newspaper. Every time we step out to catch a taxi, he tries to pull various tricks on us, even driving away our cab and insisting we go to a specific shopping spot. If you're just on a layover, you'd be better off staying at a hotel near the airport."

"*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment."

"Staff is very polite and food is delicious. We can recommend it to our family and friends overall it’s very good experience to stay there."

"The bed is really comfortable, the breakfast is delicious, there is no smell, the area is close to embassies so it is safe, and above all, there is no need to bring a shower filter (I brought one but it did not leak and the filter was not dirty at all). The downside is that there is no mall or supermarket nearby."

"Stayed at Andaz Hyatt Delhi and had a very pleasant experience overall. The hotel has a resort-style atmosphere that feels relaxing despite being in the city near to airport, and the service throughout the stay was consistently good. Security was also reassuring, making the environment feel safe and well-managed. The room was spacious, comfortable, and well-designed, the sliding full size mirror between bathroom and bed is a plus point. The room is equipped with day and night curtain. However, there are a couple of areas for improvement — the bathroom floor can be quite slippery and would benefit from better anti-slip measures, and the breakfast area tends to get very busy, resulting in queues for tables during peak hours. Overall, still a very enjoyable stay with strong service and comfort. 🙂"

"High floor with great views, convenient transportation in the city center, and taxis are very cheap. The breakfast is abundant, and the staff are friendly and offer good service. There's a gym, swimming pool, and bar on the rooftop. A great choice!"

"This is the best hotel in New Delhi, a 5-star property with excellent location, cleanliness, and room conditions. The deposit is 10,000 rupees, so make sure to bring your card."