5-Star Hotels in Andalusia, Spain

"The hotel is totally brand new and the decorations are luxurious. Also, the service provided by Lorenzo Centella is outstanding and impressive. He is always energetic and enthusiastic. He made us feel really warm in Granada. Even though he said he is still exploring and studying (really humble), what he has done is nearly perfect. It’s also worth mentioning that the breakfast of the hotel is nice and the environment is chill and cozy. And if you get some time, spa in the hotel is also worth trying. Thank you for giving us this unforgettable memory and we will be back in the future."

"They gave us a noisy room on the corner with 3 windows. The windows have double glazing but still a lot of noise went in the room, we didn't sleep well ☹️. The hotel itself is just ok. I don't like glass door to the bathroom that can't even shut correctly. The room was not huge, but adequate. The front desk service was very helpful l."

"Great hotel in a great location, right next to the train station and on the Airport bus route, “EA route” service. We enjoyed a top quality meal in the restaurant, at a very reasonable price. The pool area is very relaxing with bar adjacent, unfortunately doesn’t open until 10:00, which doesn’t allow you to have an early morning exercise but saying that, there is a gym available. Breakfast was probably the best I’ve ever had, wish I’d have stayed longer than just one night. All the staff were top notch, so helpful and polite, thank you “You Only” Unfortunately I only have a photo of the Olive oil brand bottle because it was delicious, sorry."

"The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant. However, I could not give full marks because of the service we experienced during checkout. We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated. It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable. What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us. By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily. In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi. I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay. Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future."

"This hotel is just a few minutes' walk from the Alhambra, which is a plus since it's right by the entrance to the attraction. Beyond that, there's not much to recommend. The breakfast wasn't good, and the service was just okay. Honestly, after experiencing this, I'd highly recommend staying at the Alhambra Palace Hotel instead, it's totally worth it. If they have availability, don't even hesitate. When I booked, the Alhambra Palace only had one night open. I wish I had known, I would have booked something in the city center for the second night. This hotel is up on the hill, which makes going out for meals inconvenient. There's also a tiny pool; I went up to look at the stars from there, but it was nothing special."

"The hotel service was excellent; the staff were exceptionally welcoming. The breakfast had a pleasant ambiance and tasted good. The only minor flaw was that one pillowcase was slightly dirty, so I'd give it a 4.5 for cleanliness. Perhaps the linens were old. The room offered a distant view of the cathedral, and even the smaller suites offered a view."

"This hotel is worthy of being the best in the area, and the service details are in place. The breakfast is also very exquisite. Below the restaurant is the Roman ruins from 2,000 years ago, which are displayed with transparent glass. It is a very unique hotel with a high cost performance. The service staff from check-in to breakfast are particularly good, but there is a male waiter in the bar at night who seems to be ”too busy” and turned a blind eye to us!"

"Hermoso Hotel céntrico en pleno Casco Antiguo, perfecta ubicación, pienso que es la mejor opción para comenzar tu visita a los puntos de mayor interés. Las Habitaciones super cómodas. El servicio del personal magnifico especialmente el área de Recepción, felicidades por la tremenda atención ofrecida El Desayuno delicioso pero pudiera ser mas variado ya que me pareció sencillo y el único inconveniente son el precio de las habitaciones que si las sentí muy altas Fuera de eso pudiera resumir mi estadía como perfecta"

"As a family that regularly stays in 4 and 5-star properties, our experience during a 3 night stay at this best of the best hotel in Seville was disappointing and left us feeling Hotel Alfonso XIII did not live up to the expectations as a top-tier, luxury hotel. The attitude of the on-duty staff that serviced us to deal with mistake made in their reservation system during check-in and other issues during our stay was snobby, and un-apologetic. It made the experience of our stay there unwelcoming and disappointing."