5-Star Hotels in Hainan, China

This time the hotel wasn't very busy, so I didn't have to wait for my room. The front desk staff were incredibly friendly and helpful, especially asking about my check-in preferences. In the afternoon, when I was heading out, I even saw a big mascot in the lobby who interacted with me, which made my stay feel super nice. There were also little squirrels, super cute! This whole experience was fantastic, and I really appreciate such thoughtful service. The price wasn't high either, making it excellent value for money!

This hotel is located within the forest park scenic area, which is very convenient for sightseeing. They also offer a dedicated shuttle service. While dining out isn't very convenient, you can order takeout, and the front desk will arrange for a car to deliver it right to your room. We were traveling with seniors and children, and the hotel thoughtfully suggested that the Jijiandi room type had many steps. They proactively moved us to the Fenghuangtai, which has a spacious private pool. Each room type is situated in its own independent area on the mountain, requiring a ride to access. For our baby's birthday, the hotel decorated the bed and even provided a cake – a very thoughtful touch! We experienced a distinct musty smell near the headboard due to the rain that day, which is understandable. It's a completely different experience than staying by the sea and definitely worth trying!

My stay was a pleasant surprise, and I felt very comfortable overall. The hotel's location is excellent, surrounded on three sides by a commercial street, making it very convenient for dining and shopping. The room was spotlessly clean, free of any strange odors, with good natural light and ventilation. The bedding was soft and gentle on the skin, ensuring a very sound sleep at night. The bathroom was meticulously cleaned, and the toiletries were complete and convenient to use. Gina, from guest services, was very thoughtful and efficient in resolving issues; she was incredibly patient with any questions I had. The public areas were neat and clean, and great attention was paid to details. There were no hidden extra charges, making this hotel far exceed my expectations. I felt safe and comfortable throughout my stay. Next time I'm in the area, I'll definitely choose Welcome Hotel again.

I absolutely have to give a shout-out to Ella, the butler at Wanda Realm! To be honest, the room facilities are a bit dated; you can definitely see the age in the bathroom and furniture. But that didn't detract from our experience at all, because the butler service was simply outstanding! From adding her on WeChat to communicate our needs during check-in, to receiving daily thoughtful weather and activity reminders, every request was met with a prompt response. The butler even specially delivered a fresh fruit platter to our room. And at check-out, she had prepared Hainan specialty souvenirs. The attention to detail was incredible, making us feel truly valued and pampered. Moreover, the hotel's outdoor environment is absolutely stunning! The sand on the beach is as fine as flour, the seawater is crystal clear, and every photo you take looks like a wallpaper. The complimentary travel photoshoot was an even bigger surprise; the photographer patiently guided our poses, and the results were simply amazing. We ended up buying a package of over twenty photos, which was far better than any roadside photographer – why even bother with a bicycle when you have a luxury car? (a Chinese idiom meaning 'why settle for less when you can have the best') Honestly, I truly believe that without the dedicated efforts of these high-quality professionals, this hotel would struggle to operate so smoothly. The hardware might be old, but the warmth of the people makes up for it. I highly recommend this hotel to anyone who values service experience! We'll definitely be back! 👍 It's very close to the duty-free shop, so we had a great time shopping 🥰 If you're not an early riser, there's no need to buy breakfast; you can order takeout nearby 🥡 There's McDonald's and KFC.

This hotel is very close to the airport, so there's a bit of plane noise. I booked a room at the Crowne Plaza for my last day. I asked the front desk if they could upgrade me to a pool view room, and they did. The room wasn't humid thanks to the dehumidifier. I washed my clothes and spent the last day of my relaxed trip walking around the hotel and swimming, which was very comfortable. The beach is right across the road and wasn't crowded, so a stroll there was perfect for a leisurely vacation. You can't see the sunrise directly, but you can see the ocean surface illuminated by the morning sun as it rises, and you can get close-up photos of planes taking off. It was my first time seeing a sunrise from the north, and it was quite unique and beautiful with very few people around. I had forgotten to book a travel photoshoot in Yalong Bay before, and this hotel also offered complimentary travel photography. I asked the hotel to help me book it, and they quickly arranged an appointment. I communicated my desired style via WeChat beforehand, and I was very happy with the overall results. There was no extra upselling; they shot exactly what we discussed on WeChat. The photographer was very professional and experienced. I think the touch-up quality is comparable to Haimati (a popular photo studio), making it incredibly good value for money. If you're staying at the hotel, I highly recommend booking a photoshoot.

My InterContinental Resort stay was fantastic this time. First, a big thanks to our butler, Bonnie Tan, for upgrading us to a Deluxe Seaview room. We could see the ocean and the sunrise, although it was a pity that heavy rain the first two days made the nearshore waters murky. As of now, after two days, the yellowish area has reduced by about a third; I estimate it will take a week to fully clear up. Yesterday, the sunrise was partly obscured by clouds, but it was still beautiful. The room layout was excellent, very spacious with a wide open plan. The bathroom had two sinks and a vanity, and the shower faced the sea, perfect for watching the sunrise in the morning. The bathtub was on the balcony; if I had stayed another day, I definitely would have enjoyed it. The Tianfu Chinese restaurant was delicious. They had a great value couple's set menu. The Crispy Pork Sandwich was perfect for those with a taste from Jiangsu, Zhejiang, and Shanghai. The grouper felt like it weighed a pound, and the chicken fat rice was so good I posted about it on both Dianping and Xiaohongshu. Other à la carte dishes were a bit pricey, probably 300-400 RMB per person. The tennis court was affordable at 180 RMB an hour, including rackets. They were all Wilson rackets; I couldn't identify the model but definitely not the Clash series. There were two with thin grips and two with thicker ones. Like the court itself, they were quite old. The pink thin-grip one I used felt like the strings were a bit loose, not as tight as the blue thin-grip one. The staff also set up a table and chairs, providing towels and water, which was a nice touch. The hotel lobby had a very high ceiling, grand decor, and an expansive space that was truly refreshing, much better than the feeling I got at the Yalong Bay Marriott. All the staff were friendly and greeted guests, and service was very responsive, including the front desk, lobby, Tianfu Bay restaurant, family pool, tennis court, and even the maintenance staff on the beach 👍🏻👍🏻👍🏻

## Translation of a User Review **Facilities:** It's certainly showing its age. While you can tell the hotel makes an effort to maintain it, things like the non-working balcony lights, rotary-dial air conditioning panels, and poorly soundproofed rooms definitely betray its years. It's been over a decade since the last renovation; the hotel might want to consider a complete overhaul, similar to what Marriott does. **Cleanliness:** The upkeep is good. The room was clean and tidy, and even the beach had robots tidying it up periodically. **Environment:** This hotel boasts a prime, central location in Yalong Bay, second only to the Horizon Resort & Spa. The beach is wide, with three full rows of sun loungers with shade. The hotel's garden design is also impressive; although the vegetation coverage isn't as lush as the Sheraton (which is widely considered to have the best gardens), it's still superior to places like Horizon, Marriott, and MGM. The beachfront buffet restaurant, in particular, offers a fantastic dining atmosphere. I stayed in room 1727 this time; the direct ocean view was spectacular. However, the side view was a bit close to a garden view room, so privacy might be a concern. If the room had been a bit more central, it would have been absolutely perfect. **Service:** Upon check-in, I connected with our butler, Frank. He was incredibly helpful with any requests, including readily agreeing to a late check-out. However, I'd suggest the hotel add cotton pads to the in-room amenities, as they're quite commonly used.

Overall, I had a really enjoyable stay at this hotel. It’s worth noting that the hotel caters primarily to Russian tourists, so much of the signage, tours and information are aimed at Russian guests. As an English speaker, this sometimes made things a little more difficult, but it didn’t stop me from enjoying my holiday. When I arrived, I had a couple of issues with my room. The hot tub took over an hour to fill, and the water wouldn’t stay warm while it was running, so I wasn’t really able to enjoy it. The charging ports in the room also weren’t working, although the hotel kindly provided me with an adapter, which solved that problem. Unfortunately, the hot tub issue was never resolved. The breakfast was very good, with a nice variety of food each morning. The swimming pool was also lovely—warm, clean and a great place to relax. My biggest concern was the fish spa. I initially thought seeing a dead fish was just a one-off, but I noticed dead fish in the spa every day during my stay. That made me question how well the spa was being maintained, and I hope the hotel looks into this. The staff were always kind, polite and helpful, and despite the few issues, I had a lovely stay overall. With a little more attention to maintenance, particularly in the fish spa and the hot tub, this hotel would be even better.

I had a lot of worries before coming, especially after seeing comments about the hotel facilities being old. But honestly, my stay was pretty smooth. I mainly came for the public beach area, and it was absolutely beautiful! The weather was great too, and the pool was very comfortable. In the afternoon, while lounging on the beach chairs, there was a poolside bar right behind me where I could order drinks, coconuts, or anything else. Sharing public areas with the Marriott next door felt like a really good deal – paying Sheraton prices but enjoying Marriott amenities, haha. We also had a butler who was incredibly thoughtful and responsive. She answered all our questions instantly and provided very detailed information for anything we needed. Breakfast was decent, nothing spectacular. However, I wouldn't recommend the 'Asian Essence' buffet restaurant. We had a package through Ctrip that included one buffet meal, and I heard it's usually quite expensive. It mainly features Korean food, and since the dining area is outdoors, any grilled items get cold very quickly. You might also have to contend with flying insects trying to share your food, which is unavoidable. The food itself wasn't very tasty. The performance was probably more suitable for kids – small acrobatic acts with very high color saturation, a bit harsh on the eyes. My friend sharply commented that it resembled a performance at a rural senior club. I wouldn't recommend buying it. However, there was a duo with a redhead lead singer and a guitarist who were fantastic. They also performed in the lobby in the evenings. Listening to them sing under the perfect full moon during the Mid-Autumn Festival, with a drink in hand, was incredibly enjoyable. Overall, I was very satisfied with this trip. No major issues, and great value for money.

Our family's stay in Sanya this time was a great overall experience. The hotel's location is excellent, making it convenient to get around, and it's very close to the beach, just a short walk away. The room was clean and tidy, well-equipped, and the bedding was very comfortable to sleep in. The staff were enthusiastic and polite, and responded promptly. The environment is quiet, perfect for seniors and children to rest. The breakfast selection was rich and tasty. Our comfortable stay definitely enhanced this trip. It's highly recommended for family travel, and we would consider staying here again next time.