5-Star Hotels in Victoria, Australia

I stayed at the Park Hyatt Melbourne on my solo trip and was very satisfied with the overall experience. The room was spacious and quiet, and the housekeeping was meticulous. The bedding was comfortable, leading to a great night's sleep. The hotel environment is elegant, and the location is quite convenient, with a luxurious ambiance throughout. The staff were professional and polite; both check-in and check-out were very smooth. The facilities are well-maintained, making for a relaxing stay. It exceeded my expectations overall, and I'll definitely prioritize staying here again next time I'm in Melbourne.

The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

A charming escape with beautiful surroundings, great wine, and outstanding service. Belgownie Estate delivers a relaxing and refined experience that’s well worth visiting.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

i love the service and exclusivity. love how accessible to adult arcade. walk in area was amazing. i requested for late check out, but it was decline ): apart from that, really love the stay. fully recharged. about 20 mins walk to DFO. if you are driving, remember to play in adult arcade to deduct the parking fees! first time encounter room services is chargable!!

This was a trip with my wife in Melbourne for a few days before we head off to Tassie. We stayed at the loft room (note the loft bedrooms are located on lower floors, ours was on 2nd floor). On the arrival day, while we were off loading our luggages from our car (there were a few bags as we had just gone to a vineyard and had purchased 4 bottles), the 2 guards at the back door entrance, whom have clearly saw us, but didn’t assist with the luggage, nor inform the front desk to assist us. We ended up carrying the multiple luggages (along with the 4 wine bottles) while the guards watched.  On the second day, the guards were friendly - they assisted with doors and greeted us. On cleanliness, after first night, our toothpaste was empty but cleaning staff did not replace with a new set, but overall room was clean to basic standard.  However, our room had a bit of odd well on second night (first night was fine) not sure what the issue was but it did smell like kitchen cooking smell (we didn’t cook there). Breakfast was of good value and the staff working there were friendly and very responsive, I would probably say that the best experience was our breakfast thought out our stay there.

Realistically, it's night and day the types of service you are afforded for a few extra $100's, in essentially all western / non-western countries.. Not in Australia. Air con vibrated all night long = zero sleep, maintenance came the following day, his advice was to run the air con on the lowest possible fan speed.. Lol love that for summer, they never offered another room, or any kind of compensation for the poor hospitality. Instead... what I needed to understand, only after I've left the lobby, collected my car from parking $65 per night BTW.. And look on an already entirely pre-paid stay... Oop only another $700 charge... Wouldn't bother staying again, and I hope they've got a bloody good reason or rectify it asap because otherwise it's going to ACCC.. And I have nothing better to do than spend spend daddy's money his gone.

The Le Méridien Melbourne boasts a fantastic central location, making it incredibly convenient for getting around. The free tram stop is right outside the main entrance, and the back door provides direct access to Chinatown, which is a huge plus. The room itself was generally clean and tidy, with most essential amenities. However, the service was pretty average, and they weren't particularly responsive. The deposit refund after check-out was also extremely slow. On top of that, the view from the lower floors is really poor and quite depressing – I definitely wouldn't recommend booking a low-floor room. Overall, it was an an 'okay' experience.

I booked this hotel during a Ctrip promotion, and honestly, the price was a steal at 1000/night. First, the pros: Location: It's right in the city center, first ring, free zone. You can take the tram for a free city walk. If you're on a day tour, the bus pick-up point is just a two-minute walk away. The front desk staff, Holy, and the senior gentleman from concierge were both very nice. Now, for the cons: The coffee spoon wasn't clean, it was dirty. The minibar fridge had cooling issues; the bottom was full of water. These, I could overlook. However, and seriously, as a Hyatt Globalist, I rarely stay at InterContinental, and I have never, in all my previous experiences, encountered an unlocked room door. I left my room early Friday morning for a day tour and returned at 9:30 PM to find my room door unlocked, just as pictured. I was shocked. The next day, I spoke to the duty manager, and they checked the surveillance footage, confirming that no one had entered my room. But my stay experience was truly poor. Such carelessness, forgetting to lock the guest's door after cleaning. Plus, this hotel's elevators don't require a room card swipe. At 9:30 PM, both the front desk and concierge were empty, making it easy for anyone to access any floor. I somewhat regret not spending a bit more to stay at the Grand Hyatt. Also, I heard this hotel is rebranding to Regent, oh my! InterContinental truly feels like a makeshift operation. To think they dare to rebrand to Regent like this! This hotel usually sells at the same price as the Grand Hyatt, and if it weren't for this promotion, I definitely wouldn't have chosen it. InterContinental left such a terrible impression on me; it's really hard not to come here and complain.