5-Star Hotels in Victoria, Australia

I stayed at the Park Hyatt Melbourne on my solo trip and was very satisfied with the overall experience. The room was spacious and quiet, and the housekeeping was meticulous. The bedding was comfortable, leading to a great night's sleep. The hotel environment is elegant, and the location is quite convenient, with a luxurious ambiance throughout. The staff were professional and polite; both check-in and check-out were very smooth. The facilities are well-maintained, making for a relaxing stay. It exceeded my expectations overall, and I'll definitely prioritize staying here again next time I'm in Melbourne.

The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

A charming escape with beautiful surroundings, great wine, and outstanding service. Belgownie Estate delivers a relaxing and refined experience that’s well worth visiting.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

i love the service and exclusivity. love how accessible to adult arcade. walk in area was amazing. i requested for late check out, but it was decline ): apart from that, really love the stay. fully recharged. about 20 mins walk to DFO. if you are driving, remember to play in adult arcade to deduct the parking fees! first time encounter room services is chargable!!

This was a trip with my wife in Melbourne for a few days before we head off to Tassie. We stayed at the loft room (note the loft bedrooms are located on lower floors, ours was on 2nd floor). On the arrival day, while we were off loading our luggages from our car (there were a few bags as we had just gone to a vineyard and had purchased 4 bottles), the 2 guards at the back door entrance, whom have clearly saw us, but didn’t assist with the luggage, nor inform the front desk to assist us. We ended up carrying the multiple luggages (along with the 4 wine bottles) while the guards watched.  On the second day, the guards were friendly - they assisted with doors and greeted us. On cleanliness, after first night, our toothpaste was empty but cleaning staff did not replace with a new set, but overall room was clean to basic standard.  However, our room had a bit of odd well on second night (first night was fine) not sure what the issue was but it did smell like kitchen cooking smell (we didn’t cook there). Breakfast was of good value and the staff working there were friendly and very responsive, I would probably say that the best experience was our breakfast thought out our stay there.

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.

The Le Méridien Melbourne boasts a fantastic central location, making it incredibly convenient for getting around. The free tram stop is right outside the main entrance, and the back door provides direct access to Chinatown, which is a huge plus. The room itself was generally clean and tidy, with most essential amenities. However, the service was pretty average, and they weren't particularly responsive. The deposit refund after check-out was also extremely slow. On top of that, the view from the lower floors is really poor and quite depressing – I definitely wouldn't recommend booking a low-floor room. Overall, it was an an 'okay' experience.

The hotel was well-located and the staff were friendly, so overall we had a pleasant stay. However, there were a few disappointing points. We booked a family room for six people for three nights, but we were actually given adjacent connecting rooms. Also, the connecting room's key was not unlocked, so we had to ask someone to open it for us after we entered. Amenities were not provided for the number of guests, so we had to ask for more. No extra water or other amenities were provided on the second or third night, and trash had not been disposed of.