Top rated hotels in Shanghai

Mercure Shanghai Yu Garden On the Bund
4.8/53494 Reviews
Yu Garden Area
Our family of 9 came and checked into 4 rooms @ Mercure Shanghai Yu Garden. The location was excellent, it was very convenient to many tourist attractions. Yu garden was within a 5 min walking distance. For those who need a break from Shanghai/Chinese food, conveniently across the street was a food mall with McDonald's, Dominos, Tim's, Dairy Queen, Noodle Shops, Dumpling Shop, and many more other food options. Located inside mall was also Luo Ma grocery/convenience store. Industrial Bank was next door with 2 atms and branch opening 9-5. Hotel seemed freshly renovated, clean and modern. Hotel offered choice of pillows from buckwheat to lavender. There was free coffee, tea bags, water, cola, sparkling water in the fridge. Breakfast buffet was good, it wasn't included in our room rate but somehow we weren't charged additional us$10.78 for breakfast. The staff at the reception desk were efficient, check in was quick and easy. They helped me with calling 3 taxis as I was not familiar with didi car hailing app yet. Great lobby area. Excellent hotel, great location and super helpful staff. Would definitely stay here again and recommend this hotel to friends coming to Shanghai.
Novotel Shanghai Pudong Chuansha
4.7/54809 Reviews
Shanghai Disney Resort
Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
Elegant Hotel Shanghai Bund
4.5/55126 Reviews
The North Bund Area
Hotel stay was really nice and clean. We enjoyed our stay and thought it was well worth the price. The only downside is that our room smelled a little bit like someone had smoked in it but it wasn’t a big deal. The location also isn’t super central, but we hadn’t explored the northern part of Shanghai before so it was cool to see. There is a really good noodle place like a 15 min walk from the hotel. There is also an underground market at one of the stations for line 10 close by. Underrated area in my opinion!
Shanghai Yiqinyuan Resort
4.6/51438 Reviews
Chongming Island, Changxing Island, Hengsha Island
I love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air. It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working. The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best! La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share. The electric cars were very prompt and the drivers were very kind and polite. The food again was really yummy! The staff were friendly too. You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception. They were giving away eyemask and heatpacks. The bottles water was also free. The snack at the room was cheaper than the vending machine. It is far from the town so make sure you have what you need before heading to the resort. They have hangers and iron in every room at building 5 where we stayed. Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP. After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
DoubleTree by Hilton Shanghai Hongqiao
4.7/51740 Reviews
Hongqiao Airport/National Exhibition and Convention Center
I had a good stay here and the room was quite nice. The only things I found could've been improved or could be better with my stay we're that there was only one chair on my balcony, only one bathrobe and pair of slippers we're prepared s well. There was also a desert prepared in the room, but it was sour.
Shanghai Hotel. Miss Yang's Garden
4.7/5743 Reviews
Pudong International Airport Area
Kia ora, we are a couple from NZ. We stayed for one night only before going to the airport. We wished we stayed here longer as it was so dreamy and peaceful. Check in was easy and the girls were very helpful. Room was AMAZING and was a highlight of our trip. Breakfast in the morning had western and Chinese options and was delicious. The hotel provided a shuttle to the airport and this was quick and easy. I would highly recommend this hotel. One thing to note is on Trip.com it is advertised as one name and upon arrival we found it was called “Moonloo” just an fyi when needed long to find it. Location is fantastic with access to shops and dinner options.
The Kunlun Jing An
4.5/54738 Reviews
Jing'an District/West Nanjing Road
Whenever I visit Shanghai, I book this hotel. It’s perfect. There was even a concert / festival going on across the street this stay.
Atour X Hotel, Shanghai International Tourism Resort Safari Park
4.7/52733 Reviews
Kangqiao, Nanhui Area
🌟【Advantages】🌟 If you are just going to play at this hotel, {Disney} {Wild Animal Park} {Haichang Ocean Park} {Pudong Airport} are all very close and in the same area. ✨Pick-up and drop-off service✨The hotel will provide pick-up and drop-off service during your stay, but the hotel will take precedence. At least if you go from the hotel to these places, you can save at least 600+ round trips! ! — ☝️【Facilities】👆 The hotel facilities include a gym, a washing machine and a drying machine (washed in one hour), the room is a little old but the hygiene is still well maintained, and basically everything is available. — 👏【Service】👏 The service is still very good. I asked for 3 small boxes of ice cubes, and I didn’t find it troublesome! ! - 🦞【Takeaway】🦞 Next to this hotel there is a takeaway called {Brothers BBQ House (Xuanzhong Road Store)}, which has a low rating and low sales, but is definitely a takeaway store!! Their small lobsters are really delicious! This lobster is easy to get angry, and you won’t be hungry if you stay at this store!!
The Ritz-Carlton Shanghai, Pudong
4.7/53862 Reviews
Lujiazui Area
The view from room over seeing the the pearl tower and bund area is nice. The bed is super comfortable. The hotel staff are very friendly. The roof bar was quite nice, allow us to visit without any fees. Rooftop aircon area was posh, the view from the outside non aircon area is nice, just a lot of smokers. Very crowded with on going queue, need booking in advance. The power sockets in room seems little, especially there is only 1 around the bed area Overall great hotel.
Holiday Inn Shanghai Nanjing Road
4.7/55992 Reviews
People's Square Area
location is very good that it is near by nanjing street while away from noisy crowd. As per taxi driver. Every nite is jam this area, so if you want to go out pls go by metro. Hotel room is ok size, enough for 2 adults 2 kids. You will be able to see d shopping street from hotel room. Check in process is seamless, u can order delivery n d robot will send food to your hotel room. Overall stay experience is good.

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Hotel Information for Traveller

Number of Hotels2,143
Number of Reviews1,085,543
Average Price (Weekdays)PKR 46,408
Average Price (Weekends)PKR 49,754