Family Hotels in Gansu, China

Zhangye Jinglong International Hotel was a remarkably hassle-free and satisfying choice for this trip! The hotel is very new overall, and the environment is clean and tidy. Upon arrival, the front desk staff were warm, efficient, and exceptionally attentive. They even thoughtfully upgraded us to a cozy family room for a small fee, and we received exquisite welcome fruits and yogurt upon check-in – such thoughtful and heartwarming details. The location is also excellent, very close to the Giant Buddha Temple, making sightseeing incredibly convenient. There's also the Aegean Sea Shopping Park nearby, which is great for dining and shopping. Overall, the stay was comfortable and worry-free. Choosing this hotel for your trip means no regrets; it's a top-notch, foolproof option for visiting Zhangye~

The room was very clean and equipped with smart home features. The service was excellent; they proactively offered us extra breakfast, which was also nutritious and delicious. I've stayed at Atour Hotel in other cities before, so this was a repeat stay. It's very close to the night market, and getting around is super convenient. Absolutely fantastic! We had a wonderful trip!

As someone who frequently stays in hotels, I found the hardware facilities to be good, but the service fell short. My overall experience was not great. Here are a few points I found unsatisfactory: 1. The communication during check-in wasn't pleasant, though they did allow me to check in early. 2. The breakfast quality was decent, but there were too few seats in the restaurant. Having to walk around with my food, searching for and waiting for a table, is something I've rarely encountered. 3. I saw food delivery drivers going directly to guest rooms multiple times. Do they not need a key card to access floors? 4. The toiletries were in wall-mounted dispensers that required a lot of force to use, especially the conditioner. This was particularly difficult for me as I had an injury on my hand. 5. I had confirmed a late checkout until 3 PM via Trip.com. I understand the front desk might not have been aware, and a simple phone confirmation would have sufficed. However, I found their passive-aggressive tone about me not mentioning it proactively to be unprofessional. I won't list other minor issues. Personally, I don't expect hotel staff to be overly enthusiastic, but they shouldn't make guests feel uncomfortable. The 2-star service rating is specifically for the two ladies at the restaurant's front desk around 9:30 AM on the 20th. They were consistently warm and greeted guests throughout my stay, leaving a strong positive impression. On the positive side, the hotel facilities are new, the room layout is good, and the soundproofing is effective. It's located near a plaza or residential buildings, so it's not noisy. The hotel is also very close to Zhangye West Station, and with a parking lot, it's convenient for those traveling by car.

The hotel I stayed at in Dunhuang was quite interesting, called Dunhuang Hotel, but it's actually just a small three-story hotel. **1. Rooms and Facilities:** I'd advise you to book a twin room, as they are very spacious. The single or queen rooms, on the other hand, are incredibly small, I'm not sure what the design idea was there. What's truly frustrating is the poor soundproofing; you can hear people jumping around upstairs, which is really annoying. **2. Price and Service:** Even during the off-season in Dunhuang, this hotel wasn't particularly cheap, but overall, it was acceptable. The service was also quite ordinary. I was shocked at check-in when, even at 3 PM, my room wasn't ready yet, which felt absurd. I initially wanted to switch rooms, but ended up not doing so. **3. Dining and Amenities:** The hotel doesn't offer complimentary breakfast. If you ask about it, they'll just tell you to pay extra. Of course, eating out in Dunhuang is also an option. **4. Complimentary Activities:** The hotel also offers a so-called ”Western Splendor Tour” or something similar. However, it's a group tour with over 50 people. How do these large bus tours make money, you ask? It's all through commission on ticket sales. So, overall, this hotel is quite average. The kickbacks are significant; for about 40 people, they can get around 1,000 RMB back, meaning 20-30 RMB per person. Because that tour route has so many scenes and attractions, it's all about earning commission. Therefore, I truly don't recommend this hotel. Maybe someone on Xiaohongshu recommended it, so I tried it, but it would have been better to just go for a more standardized option like an All Seasons or Hanting.

I stay here a few times a year, and my most recent experience was much better than the one during the Chinese New Year. They even gave me complimentary breakfast. Although the shower facilities are starting to show their age, it's clean, and the amenities are comfortable. The room is spotless, and they provide fresh fruit and yogurt daily. There's always parking available, which is very convenient. It's definitely my top choice in Jiayuguan.

The room is great, and the amenities are well worth the price. The cleaning staff (Ayi) is very warm and helpful, accommodating special requests for tidying up. It would be even better if the balcony were cleaner and had outdoor furniture like a table and chairs. The front desk concierge was also quite enthusiastic.

We stayed in two hotels in Zhagana for two nights (the first day was sold out), and this one felt better. The hotelier was very considerate, cleaning the room in the morning and checking us in at 10:00 AM. It was convenient to park our car at the hotel and walk to the Grand Loop Trail. The stewed free-range chicken at the restaurant completely washed away the fatigue of the eight-hour Grand Loop Trail. The view from the room and the hotel restaurant was stunning, overlooking the crowded tourist center and Fairy Beach across the way. The hotel also provided complimentary tea and fruit. It was a wonderful stay.

This guesthouse was absolutely lovely! The room was spacious and very clean, and the two big beds were incredibly comfortable. The biggest surprise was the huge projector in the room – watching movies at night while lounging in bed was pure bliss. Plus, there was a smart toilet, which was very convenient to use. I also really enjoyed the common areas. There's a massive book bar with tons of books; sitting there, daydreaming and sipping tea was incredibly relaxing. The courtyard environment is beautiful, with lots of trees providing shade and a sandpit for kids to play in. It feels really suitable for families with children. The best part is that there's also a big golden retriever at the guesthouse – super well-behaved and friendly, so you can even pet the dog if you like. It was incredibly therapeutic! Overall, it felt like a very relaxing and stylish little courtyard. The owner has great taste. I'll definitely come back to stay again if I get the chance!

The location is inside Tianshui Ancient City, a bit hard to find. Breakfast is a collaboration with the shop next door, only available from 8 AM, which is different from the information provided here. The room's screen mirroring works fine, but there are constant ads… The room doesn't have a key; it has a combination lock, so you don't have to worry about only having one card for two people. The front desk provides many free small items that you can use. The downsides are that if you stay on the first floor, you'll hear noise from outside, and if no one is at the front desk during check-in, you'll have to wait.

My stay at the Zhangye Puyue Hotel (High-Speed Rail West Station Branch) was absolutely fantastic, I highly recommend it! The hotel's location is superb, just about a 7-minute walk from Zhangye West Station, making transportation incredibly convenient for travelers. The hotel facilities are brand new and high-end. The lobby is elegantly spacious, and the guest rooms are bright, roomy, and spotless. The smart home features are a thoughtful touch, with a smart toilet, humidifier, and intelligent lighting all included. The bedding was soft and comfortable, ensuring a great night's sleep. The service was warm and attentive; check-in at the front desk was efficient, and they even kindly provided welcome fruits. The breakfast was plentiful and delicious, featuring local specialties like beef noodles. Plus, there's a free laundry room and fitness center. Every detail was meticulously taken care of, offering exceptional value for money. This is a must-stay when visiting Zhangye!