Posted on Feb 22, 2026|Standard Twin
Guest User
Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?
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Price per night from:AED 1,159
Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from:AED 145
Posted on Aug 18, 2026|Tanjung Wing Seaview Twin
Guest UserI originally booked a twin room and was worried about getting one facing the construction site. Upon arrival, the hotel informed me that the twin room was unavailable and upgraded me to a suite, which was very spacious. The swimming pool and splash area for kids were great; we pretty much spent the whole first day at the hotel. Breakfast was decent, nothing spectacular but perfectly fine. Overall, I'm quite satisfied. I just wonder when the construction next door will be finished; it should be even better once it's done. The VR attendant inside was very enthusiastic; my child even went over time, but he still let them have another round.
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Price per night from:AED 658
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from:AED 752
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night from:AED 157
Posted on Jul 24, 2026|Standard Twin Room
Guest UserThe location is super close to the ferry terminal. Downstairs, right across the street, there's a KFC, Starbucks, and 7-Eleven, which is really convenient. The front desk staff were very patient. The only drawback is that the room is a bit old-fashioned. However, the hotel's exterior looks upscale and grand.
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Price per night from:AED 188
Posted on Aug 3, 2026|Deluxe Twin Room With Boat Transfer
Guest User
Many of the positive reviews for this place are likely influenced by the free coconut water offered for writing a review upon check-out. Without any incentives, I'll honestly share my experience.
1. **Pros:** The water quality around Mantanani Island is excellent, and the snorkeling and diving offer stunning views. The staff are friendly, and the island scenery is definitely worth experiencing.
2. **Cons:** The island is swarming with tour groups, and there's a constant stream of elderly people and children, so it's not ideal if you're looking for a peaceful atmosphere. We stayed for three nights, paying over 4,000, and were assigned room 27, which was right next to the staff dormitory. The facilities in the room were very old. Additionally, the adjacent room housed different tour guides every day, and we couldn't see the sea at all from our room. For independent travelers paying this price, getting a room like this is truly unsatisfactory.
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Price per night from:AED 511
Posted on Aug 6, 2026|Deluxe Room
Guest UserThe room was simple and clean, and although the decor was a bit old-fashioned, the location was excellent. However, rooms facing the street were indeed quite noisy. It's very close to the pier, directly opposite a large shopping mall, and right next to Gaya Street... super convenient for everything.
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Price per night from:AED 108
Posted on Aug 12, 2026|Ocean Wing Junior Suite Garden View King Room
XiaoqiebabaThe scenery is unbelievably beautiful, every photo is a masterpiece. The hotel is huge and the breakfast is delicious. There's also a free shuttle bus to the airport and city center; check the last picture for the schedule. This is the most recommended hotel in Kota Kinabalu! Super value for money! Highly recommended! It's just a bit far from the city center, but you can take a taxi. The hotel's location is a bit secluded, but it doesn't detract from its beauty.
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Price per night from:AED 552
Posted on Aug 22, 2026|Deluxe Triple Room
Guest UserThe location is excellent, right in the city center. It's very close to the Atkinson Clock Tower and the entrance to Gaya Street. Popular spots like the Kinabalu Coffee House and Yuan Tea House are all within walking distance. There's also a convenience store downstairs. Our triple room was spacious with a sea view, but the hygiene was a bit... lacking. The sheets and pillowcases had bloodstains and clearly hadn't been washed properly. Good thing we brought our own bedding. Also, the shower gel and shampoo weren't great, but we just bought some from the convenience store downstairs, which solved that problem.
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Price per night from:AED 78