Posted on Aug 28, 2022
Guest User
Everything was fine in the facilities, the problem was the penalty they charged me for being Dominican. You should charge everything for the same reservation and not have the awkward moment at check-in time.
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Price per night from:€173
Posted on Nov 10, 2023
Guest User
Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff
Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.
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Price per night from:€41
Posted on Apr 10, 2024
Guest User
Staff was very nice. However, while in the property you will not be able to nap in the middle of the day if that is your thing, it is way to loud since right in front of your window is the main street and lots of motorcycles pass by along with cars with hooked up loud music. if you are going with family you are better off staying in Puerto Plata or Cabarete. Sosua is really a town for men if you know what i mean. In this hotel you will be woken up by noise and talking people by usually 6-7 am. This happens any day/night while i stayed here. This hotel is about 20 mins from Cabarete and 30 from Puerto Plata. For a good night out of dancing i recommend visiting “Ojos” restaurant/club on the water which is located in Cabarete. In Sosua we checked out Santa Fe, it was very nice with good music and multiple pools and great staff and they also had cabanas.
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Price per night from:€39
Posted on Oct 3, 2025
Guest User
Playa Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated. I was disturbed to find about a dozen flies crawling at the cold salad bar. The beach is the highlight of this resort. I loved sitting under the palm trees and observing the beautiful sea and sky. Overall, it was a good experience at the price point I paid.
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Price per night from:€149
Posted on Aug 22, 2025
Guest User
The staff was increíble welcoming and amazing and friendly....the front desk staff was excellent...exspecialy ( Esmayli De La Crux Felix ) she always smiling ..always willing to help...I enjoy the ambiance of the hotel...the food was flavorful and tasty...food 10 out of 10....my room 10 out of 10..Hot water perfect..my room always clean...find no fault ...my vacation was perfect..staff is extremely friendly...the hotel exceeded my expectations..I would go Back to this hotel because of the People..the service..and the food........also Cleanliness 10 out of 10.....I will recommend Iberostar to all my friends..
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Price per night from:€149
Posted on May 21, 2024
Rogue Traveler
Birthday celebration- location was perfect. Off season -
Weather in the 90's - more staff than guests. Breakfast at the pool everyday with spectacular views, no one else was there.
Take the classic car tour for 3 hours - well worth it.
Rooms were ideal - spa was most accommodating - booked 2 different massages plus the Romantic Getaway package -
Itself a great deal.
Ana - our reservation specialist was responsive and to the point on all requests.
Greilly our concierge handled all requests even on short notice and gave great advice,
Looking forward to a return trip in the Fall!
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Price per night from:€404
Posted on Apr 2, 2025
Guest User
Enjoyed the food! Service was very friendly. Internet service provided only half of a day versus 24 hours I paid for.
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Price per night from:€83
Posted on Apr 19, 2026
Guest User
Nice host, very beautiful landscape, good facilities in the facility, good kitchen at a very fair price. The biggest plus is the rest that the site is broadcasting. Wi-Fi is sometimes a little weak, to the beach a few hundred meters.
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Price per night from:€33
Posted on Jan 13, 2025
Anonymous User
Location is excellent, very close to the cruise port. Hotel restaurant food is excellent, good taste. The only problem we had was too much noise.
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Price per night from:€38
Posted on Apr 13, 2025
Caterina Sánchez
The rooms are fine, but if you don't wear a membership bracelet, most of the hotel's facilities are inaccessible to you.
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Price per night from:€337