Beach Hotels in Sabah, Malaysia

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

The room was much better than I expected, very spacious, clean, and tidy. The water quality in Kota Kinabalu is indeed just average, so I brought my own showerhead. Breakfast was excellent and plentiful.

I expected a great hotel stay and they delivered. All the staff were lovely. Thank you for that. My only issue is the lack of room information regarding what is available in the hotel. Normally I would expect marketing information and menus for restarunt and bar in the room. The TV does give room service menu but was not required. Fortunately we found Ben, the Concierge in the lobby who very kindly explained what we asked, and provided a map for the area. Very welcome. Thank you very much.

I arrived at 9 AM and was immediately checked in. After a good sleep, I headed out to explore. No deposit was required, which was a nice touch. The staff were all smiles and made me feel right at home. Next time I'm in Kota Kinabalu, I'll definitely choose this place again. The privacy is excellent, and the capsule rooms are great. It's also conveniently located near the Central Market and Gaya Street, making it easy to get around.

First time stay here and felt Satisfied. But housekeeping next time check properly before leave. Especially the fridge, because before guest left an opened plastic glass of avocado juice in the freezer and don't know how long in there, it was smelly and maybe have bacteria in the freezer. Next guest to use the freezer will worry it.

I booked through Trip.com and already paid the 10 MYR tourism tax, but the hotel still asked me to pay it again. They only dropped it after I showed them my booking confirmation. Everyone, please be careful not to get scammed! I've stayed in Kuala Lumpur, Penang, and Kota Kinabalu for two days each, and this was the first time I was asked to pay a tourism tax. The beds are a bit small at one meter, so it was a tight squeeze for a family of four. However, the hotel's location is convenient, and it shares a pool with The Magellan, which is only a ten-minute walk away. That's a great perk, considering The Magellan's rooms are about 300 MYR more expensive. The hotel's own beach and pool are pretty good and kept the kids entertained.

We rented a two-bedroom villa. Boat transfer to the island is included in the price. The breakfasts were delicious. The villa is uniquely decorated and everything is provided: slippers, bathrobes, and separate towels for the beach and the room. The island itself is magnificent with a clean beach of white sand and turquoise sea water. During the day, many day-trippers visit, but after lunch, they leave, allowing you to enjoy a sense of oneness with nature. A special bonus for us was the absence of Wi-Fi in the rooms; it's available at the reception and in the restaurant.

Aside from the nice views, everything else was pretty mediocre. We stayed in room 7418, which was quite spacious and kid-friendly. It had both a bathtub and a shower. The TV had static, and the breakfast was the same every single day – at least for the 6 nights we stayed, it was the same few options. Surprisingly, there were no noodles at the club lounge restaurant. For any egg dishes, you had to specifically ask a waiter for the menu, otherwise, you wouldn't know they even had them. For 6 nights at the executive lounge, the alcohol wasn't self-serve; they only gave you a tiny bit each time. The service, from check-in to check-out, was pretty much non-existent. Housekeeping seemed to depend on the staff's mood; the first night the room was cleaned exceptionally well – I almost regretted not filming a full walkthrough. But the following days, the cleaning was very superficial.

Facilities: The facilities are a bit old, but that's to be expected given the age of the hotel. Hygiene: The hygiene is very good. Environment: The room is spacious enough for two adults and two children. Service: The service was very enthusiastic. Booked through Ctrip, and the hotel didn't charge an extra deposit!!! We had a great time playing! Definitely go with a tour group – my broken English made things really difficult!

The rooms, renovated in '25, were a great experience. The bathroom facilities were comfortable to use. The hotel grounds are huge, with lots of sports facilities. I stayed at the hotel for two days and didn't even need to leave to have fun. I enjoyed the sea breeze by the ocean, saw all sorts of animals in the park, and played some tennis. My only regret is that I couldn't book a golf lesson this time, but I'll definitely come back for it!