We stayed at this hotel so we could be with my husband’s family, who booked 5 nights. Sadly, the service did not meet expectations. The staff were unfriendly, hot water was unreliable, and water pressure was very weak. The hotel is outdated, and while the location is good, the overall experience was disappointing. Food was average. There is no free airport shuttle; you must pay for arranged transport. We won’t be returning.
One of the nicer hotels in GenSan. The airport shuttle service was good, and cheaper than Grab taxi. As a strict vegetarian I was disappointed that their breakfast buffet didn’t offer anything, no fresh salad options, or cooked potatoes, sweet potatoes, not even hot tea. My breakfast was a glass of water.
This Resort,
London beach resort was not what I was expecting .
I was hope for a long beach and somewhere to relax and rest for a few days . The beach is enclosed and was small and very busy . Live music played until after midnight on a stage location not far from the hotel rooms . The restaurant is ok good food , small portions and fair price . Staff a generally nice and the WiFi works ok . I will not use again .
The service is extremely excellent. The food was good I highly recommended to all new comers OFW and people wants to visit in gensan. Wifi is good too✅
Super good location it is near malls and hospitals and a lot of restaurants. The check in is smooth and the room is spacious and clean. Only downside at least during our stay is the ongoing renovations we can hear the drillings in our room but it stops during the night. The breakfast buffet was also relocated to a nearby resto so we had to walk a bit to get there but so close not really a hassle. The food selections in the breakfast buffet is a bit underwhelming though I think fair enough for the price. Over-all a recommended place to stay in GenSan!
The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.
A nice green location isolated from the downtown mess but not far from it.
A simple local style house with a terrace, a CR, a small kitchen, and a sleeping room with aircon.
Sometimes it's noisy here when local company comes to eat out here like walk INS.
The pricing is reasonable
I enjoyed the stay, the room was clean, and the staff was accommodating. The Wi-Fi was not fast enough for us to watch Netflix, and the pool is not available according to the website's maintenance schedule.
2 reviews
6.9/10
Price from
MXN$172
per night
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9.0/10
Great
It’s a newly built hotel in General Santos City just at the back of Robinsons Mall. It’s nice, very decent, clean and convenient. The customer service is also very accommodating. Over-all we enjoyed our stay! 👍🏻👍🏻
GGuest UserThere are many good things about casa mia but also some room for improvement. The goos things are… Location is very close to Gensan Airport which waa perfect for our early morning flights. Both Grab taxi and food delivery are available in this area which we made good use of. Very clean room and bedding. Excellent internet connected television. The disadvantages are that the amenities are very basic and in some rooms it can take a while to get the hot water for a reliable shower. The shower design means that a lot of water gets onto the floor area outside which makes the toilet room messy. But still good value and good staff so I will stay here again.
The hotel is doing its very best to provide the best value for its services. Cleanliness is well maintained, although some of the furniture—such as the chairs in the rooms—needs refurbishment. The staff and attendants are courteous, and their prompt response to guest concerns is highly appreciated.
Thank you both for your fantastic hospitality and service.” ” Very nice, relaxing and a good service.” ” Great breakfast and lovely service, enjoyed our stay.”
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