Hotels With bar in Worcestershire, United Kingdom

"Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again."

"Lovely Hotel, definitely stay again but not in the room given to me , I had emailed and called in advance for a lower floor as I have 2 miniature dachshunds, I was very surprised to be at the very top of 6 flights of stairs no lift ! Court yard room next time ."

"This hotel is excellent very very clean the loom was quiet and very big  breakfast was also very good staff are friendly I’ll go here again"

"We absolutely love staying at the Bromsgrove Hotel & Spa and honestly wouldn’t choose to stay anywhere else when we’re up here. I first stayed here in 2015 and have been coming back and forth since. I have family close by but we always end up staying a few days at least at a time and going on some adventures with our little one. It’s the perfect location for us. It feels like a real home from home for us every single time. The hotel is always welcoming, and has such a lovely relaxed atmosphere. The swimming pool is a huge favourite for L he absolutely loves it and always gets so excited to go swimming during our stays. It makes such a difference having facilities that he can truly enjoy. What truly makes this place stand out though is the staff. They deserve so much recognition for how amazing, helpful and hardworking they are. Ram, Marie, Luke, Nathan, Chris, Marie, Jason, Dan, ana, faouzi, Abby, Emma, Angel are just a few names to mention, & Phil the chef was 10/10 especially as we have allergens but every single one of them goes above and beyond. They are always friendly, helpful, warm, and genuinely care about their guests. They are especially wonderful with L, which means the world to us because of his additional needs. They make him feel comfortable, included, and happy, and that level of kindness is something you never forget. It’s rare to find somewhere that consistently delivers such amazing service, but this hotel does exactly that every time. We always leave happy and already looking forward to coming back. We also had a lovely girl called Chloe who was housekeeping and she made sure we had everything we needed.  This place deserves to be rated so much higher because it truly is a gem. Thank you to all the team for making every stay so special for us"

"When we arrived the room was only set up for 2 people. We spoke with a lovely man on reception who arranged for bedding immediately. The service throughout our stay was excellent. Food delicious and location was perfect for what we needed it for. All staff were very pleasant and nothing was too much trouble."

"An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering."

"前台服務人員非常不專業，定了兩間房，給的房間不在一個樓層，而且離得很遠。換了間房房卡又開不開房間門。給女兒換校服郵寄快遞，在快遞網站上下好訂單第二天快遞員來取，因為我們第二天要在學校參加活動，和前台溝通把校服放在前台幫忙給一下快遞員，前台也滿口答應，但第二天快遞員來取前台取，前台竟然給快遞員説沒有…… 簡直無語，又開車回酒店取了快遞開車二十多公里郵寄出去"

"Amazing value, excellent amenities- the jacuzzi was fabulous! Staff were very friendly and went above and beyond to make the stay a good one. Food in the bar and restaurant was of excellent quality. Lots to choose from at breakfast - will definitely go again"

"Reception staff have a good attitude"

"After I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊"