The spa was great, even had cucumber water
Restaurants close 10-00 early a little for the bar
The room was spacious dark a little the maids spent just the third day missing towels the patio door should be washed or renovated
I still give it 4 out of 5 I liked it
Good:
-Location was amazing, for old Quebec
-shower pressure was great
-views were amazing
Bad:
-They service huge groups (bands, hockey teams) and they ALLLLL check in at once. Multiple times we couldn’t get back to our room because the line for the elevator went all the way through the lobby.
-the floors were gross. Old an poorly installed laminate, we had over 1cm gaps between ends of boards and crud in between. It was winter and no floor mat in the room meant melting snow and gravel
-room attendants didn’t restock the coffee in the room, and even those packets only had one teeny packet of creamer.
-the coffee maker would only make one mug before shutting down for 15min. It would overheat?
-the hot tubs were the heat of a bath
Two of us thought the beds were decent, two of us didn’t. I left in pain.
Depends on what you need. Don’t overspend, it’s not worth it
Location: Super convenient, right by the old town. Within walking distance to Fairmont Le Château Frontenac and Rue du Petit Champlain.
Service: Warm and attentive.
Facilities: They provide towels, but other toiletries are quite limited, so you might want to bring your own.
Cleanliness: Clean and tidy, and they sort their recycling too.
Hotel was a Dream for our daughters and us.
We stayed only one night during trip through Quebec, but we appreciate access to the beach and pool.
Our room was really big and bed confortable. Not far from the City Center
The room was charmingly rustic and exceeded my expectations. The microwave and household kitchen supplies were a big plus. You can ask the front desk for toothbrushes and slippers, and they'll provide them if they have them in stock.
I booked 4 bedded female dorm and it is clean, bed is comfortable. It comes with buffet breakfast spread and the common dining/kitchen area are spacious, clean and well equipped with cooking ware.
It is also well located within the tourists destinations . Cozy coffee corner and reading area are available if one wants some quiet moments.
Staffs are ever friendly and helpful.
Enjoyed my stay
We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
Had to pay parking for 12$ even I checked in in midnight, also parking is hard. I explicitly ask Customer service to offer me free parking but they won't do. Holiday inn did that on the other day. I feel this place has no competitive rate though.
Always my first choice in Brossard. The hotel is modern, clean, and very well maintained, with spacious rooms and comfortable beds. The staff were friendly, professional, and always ready to help, making the experience smooth from check-in to check-out.
The location is ideal, right in Quartier DIX30, with plenty of restaurants, shops, and entertainment within walking distance. The overall atmosphere is relaxed and well organized, making it a great choice for both business and leisure stays.
A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room.
The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing...
Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever.
Front desk staff were professional and completely bilingual, which was very much appreciated.
Very Good
110 reviews
8.8/10
Price from
VND 2,411,663
per night
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8.3/10
Very Good
LLorca_510The location is excellent. It’s like walking distance to everywhere in downtown. In my three days trip, we barely take any transport when we’re roaming around in downtown area. And the staffs are super friendly and helpful. Will definitely come back again next time!!
HhaydyweiThe hotel is right next to Chinatown, and the subway station is conveniently located across the street to the left of the hotel's main entrance. If you turn right from the main entrance, you'll find a Southeast Asian food street. It's a fantastic location, just a 7-8 minute walk to attractions like the Old Port, Notre-Dame Basilica, the underground city's fountains, and the Berlin Wall photo spot. What was most surprising was the hotel's Chinese-style decor, and even the food ads in the elevator were in Chinese, which felt very welcoming. We booked a twin room, and it was quite spacious with two comfortable queen-sized beds (1.5m). Some front desk staff speak Chinese, though not always available. Overall, the service was good. The only minor downsides were that the room didn't provide slippers or a kettle, and there was no complimentary bottled water.
GGuest UserThere is no breakfast, the service is average, and a deposit is required when checking in, and the deposit is returned when checking out, which is obviously troublesome and inconvenient for guests. Room inspection is required every time you check out.
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
强强盗There is a Shuttle bus that is very punctual and has short intervals, which will undoubtedly allow long-distance tired passengers to get a rest as soon as possible. Shuttle drops off every half an hour, and shares the same bus with Best western next door.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
GGuest UserMy experience was awful. The first night a false alarm went off in the entire hotel at 4:45am. The next day we came back to our room and the room service was not done. Lastly, since the hotel was going through renovations, our last night at the hotel was horrible since the day before the AC units on our floor were turned off cause of the same renovations previously stated. In summary, an awful experience especially for how expensive the hotel was. The only good thing was the location but will never stay at this Embassy Suites again
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
LLuvPrinceEverything is surprisingly good. Got a port view room.
However, the parking is shared with public although it is in door. The parking garage is too narrow compared to Double Tree.
Would like to come here again but parking would be a concern. And the swimming pool is a bit closing too early.
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